Job summary
- Main area
- Health Records
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday-Friday)
- Job ref
- 362-A-24-6491801
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill Hospital
- Town
- Stockport
- Salary
- £22,816 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 07/08/2024 23:59
Employer heading
Health Records Trainer/ Supervisor
Band 3
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
Health Records Trainer/Supervisor
An exciting opportunity has arisen within the extremely busy Health Records Department at Stepping Hill Hospital . The successful applicant will belong to an important integrated Health Records service provided 365 days of the year.
This is a training and audit role, which supports a very busy fast paced reception and clinic preparation team. The ability to work on your own initiative to support the management of the Health Records team and present a quality service to all users is essential, you will also be required to work closely with the other members of the management team.
Full training and support will be provided
Main duties of the job
Knowledge of Health Records procedures and systems, specifically Patient Centre is essential. You must be organised, numerate, methodical and thorough with an enthusiastic and motivated approach to work. People skills and acceptance of constant changes in the workplace are essential. Staff management experience would be an advantage, but more important will be people and organisational skills.
To provide full and comprehensive training for existing and new starters within the Health Records Department.
To provide ongoing training, support and mentoring for new and existing staff performing across all aspects of the very busy reception and clinic preparation processes .
To undertake regular quality audits in line with departmental guidelines for the reception and clinic preparation process.. To maintain audit activity to the deadlines specified in the audit programme.
To partake in other audits (including case note tracking and the ‘Refer to Treatment’ process) for the Health Records department as directed by the Management Team
To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.
Flexibility with start and finish times maybe required on occasion to support training requirements
To be part of the on call rota for Bank Holidays.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Within this role you will work closely with the Training and Quality Assurance Manager, to help provide training , support and audit new and existing members of the Health Records Scanning Team who organise and provide all records functions within Health Records and Out Patients.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
To provide full and comprehensive training for all new starters within the Health Records Department.
To provide ongoing support and mentoring for new and existing staff performing all aspects of the clinic prep and evolve process.
To undertake regular quality audits in line with departmental guidelines for the preparation and scanning of patient records. To maintain audit activity to the deadlines specified in the audit programme.
To partake in other audits (including case note tracking and the ‘Refer to Treatment’ process) for the Health Records department as directed by the Management Team
To provide general supervision for the Health Records teams and supervisory support to the Health Records Management team when required to cover pressure periods and absence.
Flexibility with start and finish times maybe required on occasion to support training requirements
If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
please note this vacancy may close early due to high volume of applications.
Person specification
Qualifications
Essential criteria
- Good general education - 5 GCSE's or equivalent experience
Knowledge
Essential criteria
- Knowledge of Health Records procedures
- Knowledge of excellent customer service
- Evolve or Audit Quality experience
Desirable criteria
- Awareness of Data Protection, IG and standards for maintaining health records
Experience
Essential criteria
- Familiarity with PAS
- Customer Service experience
Skills & Abilities
Essential criteria
- Calm and reliable under pressure
- Ability to supervise a team
- Keyboard and IT skills
- Ability to multitask
Desirable criteria
- Experience training staff
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jayne Voss
- Job title
- Directorate Support Manager-Health Records
- Email address
- [email protected]
- Telephone number
- 01614194362
- Additional information
Jayne Voss 0161 419 4362
Andrew McCray 0161 419 5214
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