Job summary
- Main area
- Adminstrator
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 362-A-25-7125084
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Various Community clinics in Stockport
- Town
- Stockport
- Salary
- £24,169 pro rata per annum
- Salary period
- Yearly
- Closing
- 09/05/2025 23:59
Employer heading
Community Services Administrator
Band 2
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
This is a fantastic opportunity to come and work in Stockport Community providing excellent customer care to our patients whilst they are visiting one of our clinics which are based throughout Stockport.
We are looking for someone with great admin skills who is also passionate about patient care.
This is a challenging role and successful candidates will need to be enthusiastic, motivated and have a flexible approach. Excellent interpersonal and communication skills.
Please see the job description and the person specification for further details.
Applicants must have access to a car for work purposes and hold a full driving licence for the U.K.
Main duties of the job
The main duties are to provide reception and administrative support for the smooth running of clinical community services based in a range of community settings.
The post holder will be familiar with a full range of administrative tasks and provide outstanding customer service, accuracy and attention to detail.
The post holder will need to be flexible to meet the demands of the service and may be required to work from any community healthcare base in Stockport according to the needs of the service.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
o Between 27-33 days of annual leave plus bank holidays
o NHS pension scheme membership
o Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
o NHS Staff discounts
o Cycle to work scheme
oSalary finance - for loans, savings, budget planning and tips on managing debt
o Stockport Credit Union- for local financial advice
Detailed job description and main responsibilities
Be the first point of contact for visitors to the building, providing information and directions, meet and greet.
Answer enquiries via phone email or face to face in relation to patient care.
To provide a full range of administrative tasks using IT skills in Microsoft packages ensuring a high standard of accuracy and attention to detail.
The post holder will be required to work in close liaison with NHS colleagues, patients and the public.
Access and update patient records via the Electronic Patient Record system.
To work as part of a team and to carry out tasks set by the Assistant Business Support Manager
To be conversant with of all the services offered within the integrated care business group.
Knowledge of the Data Protection Act, Patient Confidentiality, Risk Management and Health and Safety Procedures
To complete all Mandatory Training and E-Learning as required e.g. fire safety, manual handling.
To undertake collation of data to assist in audits at community sites as directed by the Assistant Business Support Manager
To support the Assistant Business Support Manager in the smooth running of the services provided in the community healthcare setting.
Administrators are expected to provide cover across Stockport during periods of colleague’s annual leave and sickness absences. The post will include a range of duties, which fall within clearly defined limits.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.
Person specification
Education & Qualifications
Essential criteria
- English and Maths, GCSE, CSE, O-Level, level 4 or A-C or above, or equivalent qualifications, or equivalent experience.
Desirable criteria
- RSA/ECDL/IT Qualification or equivalent
Knowledge
Essential criteria
- Experience of Microsoft Office, particularly Word and Excel
- General knowledge of office/administration procedures
Desirable criteria
- Knowledge of NHS Environment
Experience
Essential criteria
- Customer service or reception experience
- Prior experience in an administrative role.
Desirable criteria
- Experience of working in a healthcare role.
Skills & Abilities
Essential criteria
- Excellent communication skills
- Good written and verbal skills
- Ability to use own initiative
- Ability to prioritise own workload
- Excellent attention to detail
- Car driver / ability to travel.
- Excellent customer service skills.
- Flexibility to cope with changing needs of the job.
Employer certification / accreditation badges
.jpg "North West BAME")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sharon Langan
- Job title
- Deputy Assistant Directorate Manager
- Email address
- [email protected]
- Telephone number
- 0161 835 6470
- Additional information
Jayne Voss - [email protected]
List jobs with Stockport NHS Foundation Trust in Administrative Services or all sectors