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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 sessions per week
Job ref
362-A-24-6747324
Employer
Stockport NHS Foundation Trust
Employer type
NHS
Site
Stepping Hill Hospital
Town
Stockport
Salary
£26,530 - £29,114 pro rata per annum
Salary period
Yearly
Closing
01/12/2024 23:59

Employer heading

Stockport NHS Foundation Trust logo

Business Support Officer

Band 4

Stockport NHS Foundation Trust

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise:  ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.

In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.

Greater Manchester Continuous Service Commitment

As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service).  If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.

Our Values:

We Care

About each other

Our patients and their families

The communities we serve

The environment

We support them and deliver on their promises

We Respect

Each other

Our patients and their families

Our partners

We are kind and helpful, and we expect the same in return

We Listen to

Each other

Our patients and their families

Our partners

We act and learn from what we hear


 

Job overview

An exciting opportunity has arisen for a dynamic and talented individual to join Stockport NHS Foundation Trust as part of the Estates and Facilities Division.

 You are required to provide an efficient, confidential and comprehensive support service to the Associate Director of Estates & Facilities.  An important part of the role is to monitor the governance of meetings and performance through the E & F Workplan and Scorecard.

 You will support the day-to-day administration of Estates & Facilities initiatives/projects which requires a high level of organisation and planning skills.  Maintaining timely and accurate documentation, including the production of papers, reports and action logs.  The Business Support Officer will be expected to plan and prioritise work to ensure the smooth running of different initiatives/projects through engaging key stakeholders.

 This is a highly professional role which requires an eye for detail and a methodical approach to tasks, excellent IT, communication and organisational skills as well as the ability to prioritise your workload. In addition, a positive and proactive attitude to delivering a high standard of service is essential.

 If you are seeking a new challenge, in a role where we will support your development and professional growth, this could be the position for you.

Main duties of the job

To provide an efficient, confidential and comprehensive administrative support service to the Associate Director of Estates & Facilities. To manage and maintain office systems in relation to quality and performance which contribute to the efficiency of the Division.

 To support the day-to-day administration of Estates & Facilities initiatives/projects which requires a high level of organisation and planning skills.  Maintaining timely and accurate documentation, including the production of papers, reports and action logs.  The Business Support Officer will be expected to plan and prioritise work to ensure the smooth running of different initiatives/projects through engaging key stakeholders.

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

•  Between 27-33 days of annual leave plus bank holidays

•  NHS pension scheme membership

•  Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further

•  NHS Staff discounts

•  Cycle to work scheme

•  Salary finance – for loans, savings, budget planning and tips on managing debt

•  Stockport Credit Union– for local financial advice

Detailed job description and main responsibilities

  • To provide an efficient and confidential administrative support to the Estates & Facilities Associate Director.
  • Management of the Associate Director of Estates & Facilities electronic diary ensuring all appointments/meetings are properly organised and arranged.
  • Responsible for taking and transcribing notes at meetings as required by the Associate Director of Estates & Facilities.
  • Manage ensure all relevant files and documents are in readiness prior to meetings or as circumstance dictates.
  • Collation of information and preparation of reports for the E & F Senior Management Team as required.
  • Arrange training courses and travel arrangements for the E & F Senior Management Team as required.
  • To manage the workflow of the general office, ensuring that team members understand their duties and allotted tasks in line with Trust/Departmental policies, protocols and guidance, monitoring productivity, giving constructive feedback and training/coaching as necessary in order to achieve given objectives in relation to Health Roster, Governance of Meetings including the E & F Workplan and Scorecard.
  • Monitoring of Energy & Utility consumption, verifying invoices are correct for payment.  Inputting and analysis of complex data in relation to meter readings onto Energy & Utility spreadsheets and forwarding reports to Management Accounts.
  • Responsibility for maintaining office systems which contribute to the efficiency of the Division, ensuring that guidance notes are produced for all tasks.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Person specification

Education & Qualifications

Essential criteria
  • • GCSE English & Maths (or equivalent/ functional skills)
  • • Qualified to NVQ level 3 or equivalent experience
  • • Certificate in Management or Extensive Administrative experience.

Knowledge

Essential criteria
  • Intermediate/Advanced knowledge of Microsoft Office including Word, Excel and PowerPoint
Desirable criteria
  • • Supervisory/Management knowledge

Experience

Essential criteria
  • Extensive experience of working in an administrative environment.
  • Experience of taking notes at meetings.
Desirable criteria
  • Budget Monitoring Experience
  • Experience of working with accounts e.g. Purchase Orders, invoices, delivery notes

Skills & Abilities

Essential criteria
  • Excellent Communication Skills (written & Verbal)
  • Numerical Skills
  • Accurate and pays attention to detail.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldAccredited Menopause Friendly Employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Jacqui Cartwright
Job title
Estates & Facilities Business Manager
Email address
[email protected]
Telephone number
0161 419 5313

If you have problems applying, contact

Address
Aspen House
Stepping Hill Hospital
Poplar Grove
Stockport
SK2 7JE
Telephone
01614194720 ext.117081
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