Crynodeb o'r swydd
- Prif leoliad
- Admin & Clerical
- Gradd
- Band 5
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 362-A-24-6474069
- Cyflogwr
- Stockport NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Kingsgate House
- Tref
- Stockport
- Cyflog
- £28,407 - £34,581 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 08/08/2024 23:59
Teitl cyflogwr
Business Support Manager
Band 5
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Trosolwg o'r swydd
Business Support Manager - Band 5 - 37.5 hours per week
An exciting opportunity has arisen to join the Performance & Business Development Team at Stockport NHS Foundation Trust as a Business Support Manager. The key focus of this role is to support the operational management of the Administration team within Stockport Community. Key areas being to provide day to day line management and supervision to the Assistant Business Support Managers and oversee workforce rotas, attendance, HR process, recruitment and other relevant tasks.
The post holder will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. They will share the Trust values and be committed to equality, diversity and inclusion.
The successful Business Support Manager will have experience of line management, supporting performance management and delivery of service and day to day operational management and service improvement.
Prif ddyletswyddau'r swydd
· Responsible for the day-to-day operational management of all A&C staff within the agreed footprint.
· To ensure there is efficient and effective delivery of the service.
· Work as part of the Management Team to ensure sound administrative processes are in place to support the clinical teams to achieve operational objectives in an efficient and effective way.
· To support service improvement work to ensure efficient, effective and productive services.
· To ensure a person-centred service that is responsive, flexible and adaptable.
· To work closely with colleagues including specialty teams, clinicians and support service and assist in its development.
· To embed quality improvement methodology within the service
· To provide cross cover for: Operational Manager colleagues
· Deputise for the Deputy Assistant Directorate Manager
· Ensure there is a high quality of training and development of the teams.
· Attend meetings with Divisions as requested as well as any other meetings relevant to the role.
· Any other duties commensurate with the role
Gweithio i'n sefydliad
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The focus of this role is to support the operational management of the Administration team within Stockport Community
Key areas being to provide day to day line management and supervision to the Assistant Business Support Managers and oversee workforce rotas, attendance, HR process, recruitment and other relevant tasks.
Manyleb y person
Education & Qualifications
Meini prawf hanfodol
- A Levels and/or equivalent experience
- Evidence of continued personal development
Meini prawf dymunol
- Degree in relevant subject area.
- ECDL /Computer Skills certification
- NVQ in Administration
- Leadership qualification
Knowledge
Meini prawf hanfodol
- Knowledge of administrative procedures
- Managerial knowledge acquired through degree or equivalent. experience or equivalent training and experience
- Good understanding of change management
- Computer literate – good knowledge of Microsoft Office / Excel and hospital IT systems e.g., EMIS
Meini prawf dymunol
- Knowledge of NHS policies and procedures
Experience
Meini prawf hanfodol
- Experience using Information Systems
- Experience of line management in a busy complex administrative environment
- Experience of organising and chairing meetings/workshops
- Experience of supporting and delivering role specific training e.g., Customer Care
- Experience of change management/service improvement
- Experience of working to deadlines, setting priorities and dealing with a varied workload NHS experience
Meini prawf dymunol
- Delivery of training and development
- Undertaking of surveys or audits
Skill & Abilities
Meini prawf hanfodol
- Communicate business sensitive information; agreement or co-operation from NHS staff at all levels of the organisation is required.
- Ability to analyse business performance information.
- Ability to contribute to decisions on meeting business targets.
- Logical approach to problem solving.
- Keyboard skills/Advanced use of IT packages, manipulating data.
- Able to act independently using own initiative.
- Customer care skills
- Able to persuade, negotiate and influence others.
- Ability to manage allocation of work to staff; train new members of staff on IT systems, pathway management, using databases and filing systems
- Using computers to process large volumes of work.
- Excellent organisational skills and ability to deal with a range of responsibilities with varying deadlines.
- Excellent interpersonal and communication skills
- Ability to work under pressure and to deadlines using own initiative and sound judgement.
- Proven record of using innovation and commitment to developing and achieving change
- Accuracy and attention to detail
Work related circumstances
Meini prawf hanfodol
- Able to respond to the needs of service eg, ad hoc early/late meetings.
Bathodynnau ardystio / achredu cyflogwyr
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Sharon Langan
- Teitl y swydd
- Deputy Assistant Directorate Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0161 835 6470
- Gwybodaeth i gefnogi eich cais
Nichola Ogden - [email protected]
Rhestr swyddi gyda Stockport NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector