Job summary
- Main area
- Acute and Frailty
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 362-A-24-6675919
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stockport NHS foundation Trust
- Town
- Stockport
- Salary
- £23,615 pro rata per annum
- Salary period
- Yearly
- Closing
- 05/11/2024 23:59
Employer heading
Ward Clerk
Band 2
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
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The post holder is required to provide full clerical support to the nursing and medical teams – taking responsibility for the management of patient’s notes whilst in the Acute Frailty Unit, for the storage and tracking of notes and arranging follow up appointments. You will be required to contribute towards the maintenance of a safe, secure and confidential environment. |
Main duties of the job
Main Duties and Responsibilities
Communications
- To communicate effectively with the multi-disciplinary team
- To carry out ward clerical tasks as required
- To carry out routine administrative/telephone related tasks
- To communicate effectively when giving/receiving verbal and written information
Responsibility for Patient Care
- To maintain confidentiality of patient information
Planning and organising
- To organise and plan own day to day workload or activities in order to meet the demands of the job role
Responsibilities for Physical and / or Financial Resources
- To actively contribute to the efficient management of ward resources.
Responsibilities for Human Resources and Leadership
- To support new or less experienced work colleagues to adapt to the workplace
Responsibilities for Teaching and Training
- To participate in training and development activities that are relevant to the job role
Physical Skills and Effort
- Use of physical effort to carry out the demands of the job role (e.g. pushing and pulling trolleys/handling of patients case notes
ward clerk duties
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Main Duties and Responsibilities
Administrative/Clerical
- Responsible for collection of notes for the ward, filing all relevant results in patient records, tracking and returning notes.
- Greeting patients and visitors to the acute frailty unit
- Reception duties whereby all relevant paperwork is compiled and notes are attended to.
- Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust
- Provide clerical support to the Nurses and Dr’s in relation to filing, emailing, faxing and obtaining patient records and results as appropriate.
- Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available.
- Inputting data onto relevant databases
- Passing on information to the nursing team
- Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed by the Nurses.
- Provide holiday and sickness cover for other clerical staff as required.
- Undertake administrative tasks specific to the role of the Acute Frailty unit
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require an enhanced DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person specification
education and qualifications
Essential criteria
- excellent verbal communication
- good general education including maths and english
Desirable criteria
- ecdl or equivalent IT skills
Knowledge
Essential criteria
- microsoft office
Desirable criteria
- PAS
experience
Essential criteria
- experience of working in an administrative environment
Desirable criteria
- previous nhs experience
skills and abilities
Essential criteria
- excellent communication skills at all levels
Desirable criteria
- proficient user of IT including microsoft
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Armando Longobardi
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01614194415
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