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Job summary

Main area
CMHT
Grade
NHS AfC: Band 3
Contract
Permanent: 18.5 hours
Hours
Part time - 18.5 hours per week (Monday - Wednesday 9am - 5pm)
Job ref
311-S538-24-A
Employer
Pennine Care NHS Foundation Trust
Employer type
NHS
Site
CMHT West
Town
Stockport
Salary
£22,816 - £24,336 Per Annum
Closing
12/07/2024 23:59

Employer heading

Pennine Care NHS Foundation Trust logo

Administration Support Officer

NHS AfC: Band 3

About the Trust

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Our ambition is to maximise people’s potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.  

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.  We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

  1. Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
  2. Flexible working opportunities to support your work/life balance
  3. Access to Continued Professional Development
  4. Involvement in improvement and research activities
  5. Health and Wellbeing activities and access to an excellent staff wellbeing service
  6. Access to staff discounts across retail, leisure and travel

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

Job overview

This is a fantastic opportunity for a highly motivated, enthusiastic and flexible individual to join the Administration Team for the Stockport Community Mental Health Team West.

This role requires a highly organised person with the ability to prioritise their workload, work in a calm and effective manner and communicate well at all levels.

In this vital role you will provide comprehensive confidential administrative services. Work is varied, interesting and sometimes challenging and requires someone who has a strong work ethic and a desire to work in a fast paced environment.

 

Main duties of the job

 Main aspects of the role will be to triage telephone enquiries, data inputting, typing of letters, scanning and uploading documents and running busy outpatients clinics. You will also be assisting with the co-ordination of meetings, arranging and taking minutes at meetings as required.

With your previous experience of working in a busy office based environment you should have the ability to demonstrate accurate working and be able to work well as part of a team.

The administration team is a very friendly team and the work is varied and interesting.

Working for our organisation

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

For more  detailed information please see attached job description and person specification, any questions or informal visits please contact details below

 

 

Person specification

Knowledge

Essential criteria
  • Understanding confidentiality
  • Understanding admin processes

Experience

Essential criteria
  • Significant admin experience, including Microsoft Office
Desirable criteria
  • Reception / face to face experience
  • Minute taking

Skills and Abilities

Essential criteria
  • Ability to work flexibly and to prioritise workload
  • Good verbal and written communication skills
  • Ability to communicate with service users
  • Ability to work as part of a team and individually
  • Ability to competently use and modify a database
  • Good organisational skills
  • Ability to form produce working relationships with multi -disciplinary staff

Education/Qualifications

Essential criteria
  • Good level of secondary education
  • NVQ 2 Level knowledge and skills or relevant experience
Desirable criteria
  • Experience of PARIS

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Leanne Devlin
Job title
Administration Manager & PA
Email address
[email protected]
Telephone number
0161 716 4100
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