Job summary
Employer heading
Team Manager, Platforms
Band 8a
Job overview
We’re looking for a dynamic Team Manager, Platforms to join the NCA
In this role, you’ll oversee a highly skilled team responsible for managing and optimizing our core IT infrastructure; supporting four datacentres and a diverse array of over 1,800 servers utilised by over 20,000 end users. This essential role is key to delivering reliable, secure, and scalable digital solutions across both cloud-based and on-premise platforms, ensuring uninterrupted access to healthcare services for thousands of staff and patients.
This is more than just a management role—it’s an opportunity to drive transformative technology that supports healthcare for thousands. In addition to a competitive salary, you’ll benefit from the NHS pension, generous leave, and ongoing professional development.
Main duties of the job
What You’ll Do:
* Lead a team of platform specialists dedicated to the availability, stability, and security of our hybrid IT environment.
* Manage critical infrastructure, which powers clinical and non-clinical applications across the NCA, with a focus on performance, disaster recovery, and data security.
* Collaborate with cross-functional NHS teams to address evolving technology needs and implement improvements in infrastructure management.
* Develop, implement, and monitor best practices for both cloud and on-premise systems, aligning with NHS standards and priorities for digital transformation.
* Lead proactive problem-solving initiatives to ensure seamless operations and rapid response to infrastructure challenges.
What You Bring:
* Proven experience in managing complex IT environments, preferably in healthcare or enterprise settings.
* Expertise in both cloud (AWS, Azure) and on-premise infrastructure management.
* Strong leadership skills, with a passion for continuous improvement and team development.
A commitment to NCAvalues, patient-centered care, and excellence in service delivery.
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person specification
Qualifications
Essential criteria
- Relevant master’s degree or equivalent, or ability to demonstrate equivalent knowledge, skills and experience.
- Relevant high level subject matter qualification (e.g. MCSE) or equivalent knowledge, skills and experience.
- Relevant Leadership Qualification or equivalent knowledge, skills and experience. (e.g. ILM/CMI/Degree)
- Project Management Qualification (Prince2, SCRUM, etc)
- ITIL Qualification
- Evidence of continued professional development
Desirable criteria
- Professional, managerial and leadership qualification or equivalent experience at senior management level.
Knowledge, Training & Experience
Essential criteria
- Proven experience in team management, work scheduling, performance reviews and strategic improvement.
- Significant experience of supporting and implementing enterprise grade solutions (e.g. Cisco, Citrix, VMWare, Microsoft, Azure).
- Knowledge of budgetary management.
- Ability to author clear concise reports, letters, minutes, and documents using a good standard of English.
- Record of performance management and delivery of projects, targets, policy implementation, change management.
- Experience and knowledge of the technical and business requirements, specification, procurement and implementation of enterprise IT solutions.
- Good knowledge of data protection GDPR/DSPT and other relevant legislation standards.
- Able to identify and resolve complex issues and problems across a broad range of IT solutions to an advanced level.
- Able to evaluate and define use of new IT solutions through research and development and build of test configurations.
- Significant experience of delivering, supporting and troubleshooting complex multi-vendor technical infrastructures.
- Knowledge of common alternative subject matter systems such as Unix, Linux, OS X.
Desirable criteria
- Knowledge and understanding of NHS /experience working within a healthcare setting.
- Experience in contributing to large, strategic technical transformation projects in a complex IT environment.
- Demonstrable and practical experience at a senior level, in public or private sector, of delivering transformational change to business technologies and processes, to deliver cost savings and service improvements for customers.
Skills & Abilities
Essential criteria
- Ability to coach and mentor staff to develop their technical skills and experience, performing to their full potential.
- Excellent interpersonal skills able to engage and build effective relationships at all levels in stakeholder organisations.
- Flexible approach to work
- Advanced communication skills with the ability to communicate on complex matters and demanding situations.
- Provide and receive highly complex, sensitive or contentious information to varying groups of stakeholders.
- Proven ability to work to critical deadlines and to effectively prioritise workload.
- Able to identify, plan and implement ongoing service improvements.
- Able to apply judgement, creativity, and flexibility to solve complex problems and generate new ideas.
- Able to systematically analyse information and cut through complexity to bring clear, relevant, and intelligible recommendations.
- Advanced and accurate keyboard skills
- Enthusiasm and drive to motivate staff at all levels.
- Able to deliver to challenging deadlines and to support others in achieving deadlines.
- Ability to travel within the requirements of the post, including transporting appropriate equipment when required.
Documents to download
Further details / informal visits contact
- Name
- Adam Sankey
- Job title
- Senior Manager, Platforms and Databases
- Email address
- [email protected]
- Additional information
Please contact via email.
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