Job summary
Employer heading
Admin Assistant
NHS AfC: Band 3
Job overview
Providing admin support for the Trafford Older Adults Team based at Crossgate House, Sale.
We are looking for a highly motivated and well organised Administration Assistant to join the Trafford Older Adults Community Mental Health Team. The successful applicant will provide admin support to the multi-disciplinary team working with a client group with mental health problems.
There will be client and carer telephone contact and therefore good communication skills are essential. This is a busy and friendly service, the team covers the Trafford area and operates across 365 days of the year, but the post holder would work within normal office hours. On some occasions the post holder may have to work at another base, if required.
Main duties of the job
There will be client and carer telephone contact and therefore good communication skills are essential. This is a busy and friendly service, the team covers the Trafford area and operates across 365 days of the year, but the post holder would work within normal office hours. On some occasions the post holder may have to work at another base, if required.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person specification
Education
Essential criteria
- Recognised level 3 qualification in a relevant subject or equivalent admin experience
Desirable criteria
- Other relevant IT qualifications
Experience
Essential criteria
- Have experience in working in a busy office environment.
Desirable criteria
- Have experience of working with members of the public. Including patients/service users
Experience
Essential criteria
- Have experience of minute taking.
Desirable criteria
- Familiar with all office equipment
Experience
Essential criteria
- Have experience of working in an office environment that ensures confidentiality is maintained at all times
Desirable criteria
- Experience of working in Healthcare setting
Knowledge
Essential criteria
- Knowledge of the Data Protection Act and patient confidentiality
Desirable criteria
- •Mental Health issues and challenges
Skills
Essential criteria
- The ability to prioritise and plan conflicting and complex work demands
Desirable criteria
- Knowledge of an EPR system
Skills
Essential criteria
- Outstanding communication Skills
Desirable criteria
- Patient administration background
Skills
Essential criteria
- The ability to navigate IT systems, Inc. Excel, Word and PowerPoint
Documents to download
Further details / informal visits contact
- Name
- Katie Webster
- Job title
- Community Admin Manager
- Email address
- [email protected]
- Telephone number
- 0161 358 1390
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