HealthJobsUK

Job overview

We now have a vacancy for  part time (30 hours per week), Band 3, Team Administrator  to work with the HMR Community Services Administration Team which is part of the Northern Care Alliance NHS Foundation Trust.

You will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals. 

The role will be based within our Booking and Liaison service, providing support for our Community District Nursing and Boroughwide Teams to deliver an in-house call handling service.  You will be required to work as part of a team at a community base and provide cross cover to other services during periods of staff absence. 

This is a 7 day per week, 365 days per year service, on a rota basis.  There is an opportunity for hybrid working once all competencies have been signed off,  usually after a 6 month period in post.

The normal working shift pattern is 6 hours per day (covering early, late or mid shifts), with 5 shifts per week.

Main duties of the job

The role will involve the co-ordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. You will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills and will be responsible for managing and prioritising your own workload and will be required to use your own initiative.

You will receive referrals via email and telephone, will data input accurately, will ensure all communication is passed over to the relevant nursing teams. Patients calls are dealt with in accordance with the NCA Trust Values. You will demonstrate flexibility and be able to cover a different shift at short notice. You will be confident in communication with clinicians and patients in a professional manner. 

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.