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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Flexible and hybrid working may be available)
Job ref
311-O554-24-A
Employer
Pennine Care NHS Foundation Trust
Employer type
NHS
Site
Maple House
Town
Oldham
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
26/07/2024 23:59

Employer heading

Pennine Care NHS Foundation Trust logo

Medical Secretary

NHS AfC: Band 4

About the Trust

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Our ambition is to maximise people’s potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.  

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.  We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

  1. Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
  2. Flexible working opportunities to support your work/life balance
  3. Access to Continued Professional Development
  4. Involvement in improvement and research activities
  5. Health and Wellbeing activities and access to an excellent staff wellbeing service
  6. Access to staff discounts across retail, leisure and travel

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

Job overview

Living Well teams include senior mental health practitioners, mental health wellbeing practitioners, a service manager, consultant psychiatrist, and a balanced complement of VCSE staff.  

The Living Well team provides a wrap-around service for people in the community experiencing mental health difficulties; we work closely with our GP colleagues, ensuring timely support is offered to people in need of holistic support and treatment.

The Medical Secretary will support the MDT and be responsible for coordinating the secretarial and administrative support for the consultant psychiatrist in addition to offering administrative support to the Living Well team.  The post holder will be expected to manage their own workload, coordinating their activities to ensure that an efficient service is provided. 

You will be joining a supportive, highly experienced team and will share our commitment to delivering a high-quality service to the people with whom we work. 

You'll be a personable team-player, highly organised, efficient, with a willingness to share your skills and expertise to enhance patient experience by providing expert administrative support to the consultant and other team members.

Main duties of the job

To provide personal secretarial assistance to the consultant psychiatrist and other team  members.

Able to work unsupervised and manage own workload, exercising the highest standard of confidentiality using independent judgement and initiative, based on acquired knowledge and experience, demonstrating influence and composure when working under pressure and to strict guidelines.

To manage the diary of the consultant psychiatrist and other team members and to be responsible for planning and coordinating day to day activities by scheduling meetings, appointments and clinical commitments.

To assist in managing and maintaining the departmental systems ensuring accuracy of all data that supports the delivery of clinical services. 

To work closely with the Living Well administrator to ensure the seamless and timely transfer/sharing of information between team members and colleagues working in the Primary Care Networks / GP surgeries.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

Responsible for co-ordinating the secretarial and administrative support for Oldham Living Well. The post holder will be expected to manage their own workload with the consultant and supporting medical team and coordinate their activities to ensure that an efficient service is provided.

The post holder will be flexible and use their own initiative to organise their workload, dependent on priorities and requirements at that time.

The postholder will primarily be based at Maple House, though some travel across the Oldham district may be required on occasion.

Person specification

Education and Training

Essential criteria
  • Educated to GCSE level or equivalent
  • ECDL training or equivalent
  • AMSPAR qualification or equivalent experience and knowledge of required terminology
  • NVQ Level 4 qualification or equivalent experience/knowledge

Experience

Essential criteria
  • Previous NHS experience
  • Previous experience in an administrative and supervisory role
  • Experience of dealing with complex inquiries that require signposting to services or facilitation of a resolution
  • Experience in managing and prioritising own workload effectively
  • Experience of supervising staff
  • Experiencing of liaising with a wide range of external agencies, e.g. Courts, Prisons
Desirable criteria
  • Experience of working in a similar clinical area

Knowledge

Essential criteria
  • Working knowledge of Paris or similar system
  • Competent in the use of Microsoft Word, Excel and PowerPoint

skills and Abilities

Essential criteria
  • Excellent written and verbal communication skills
  • Excellent IT skills
  • Excellent interpersonal skills
  • Excellent audio typing skills
  • Ability to use own initiative but identify when to seek support
  • Able to work to deadlines, demonstrating organisational skills
  • Able to develop close working relationships with the clinical team and other agencies
  • Ability to effectively communicate to staff, service users and carers in a tactful and diplomatic manner
  • Ability to keep information in a confidential and secure manner
Desirable criteria
  • Problem solving skills
  • Analytical approach

Work Related Circumstances

Essential criteria
  • Willing to undertake training required to carry out the job
  • To work unsupervised, with supervision available

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employerNorth West BAME

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lynn Burton
Job title
Service Manager
Email address
[email protected]
Telephone number
07912 454126
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