Job summary
- Main area
- Receptionist
- Grade
- Band 2
- Contract
- 12 months (Secondment / Fixed Term for 12 months)
- Hours
- Full time - 37.5 hours per week (Monday, Tuesday, Thursday 0800 – 1900 & Friday 0800 - 1400 (37.5 hours) (these may change slightly as you will need to be available to work 1 weekend day per month, Saturday or Sunday 0800 – 1630. The hours will change only on the 1 week of working the weekend.)
- Job ref
- 236-OCO-AC447-24
- Employer
- Northern Care Alliance NHS Foundation Trust
- Employer type
- NHS
- Site
- Integrated Care Centre
- Town
- Oldham
- Salary
- £23,615 per annum
- Salary period
- Yearly
- Closing
- 14/11/2024 23:59
Employer heading
Receptionist
Band 2
Job overview
North East Sector Community Reception Services are looking for an enthusiastic, confident and committed individual to join their reception team to provide a wide range of administrative and clerical duties.
Hours are 37.5 hours per week:
Monday, Tuesday, Thursday 0800 – 1900 & Friday 0800 - 1400 37.5 hours
(these may change slightly as you will need to be available to work 1 weekend day per month Saturday or Sunday 0800 – 1630).
The hours will change only on the 1 week of working the weekend.
Applicant must be flexible with working hours.
This post is for a Receptionist to cover busy reception desks meeting & greeting patients to the centre and being the main point of call for any building issues.
Based at Integrated Care Centre
Main duties of the job
You will provide an accurate, confidential, comprehensive and efficient clerical service to support tenants, ensuring priorities, deadlines and queries are always dealt with correctly and efficiently.
You will work on reception for the building to support all tenants including arriving patients & booking appointments, logging faults, monitoring the car park, making room bookings.
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person specification
Qualifications
Essential criteria
- GCSE or equivalent in English & Maths Grade C or above
Skills & Abilities
Essential criteria
- Ability to recognise & manage challenging situations
- Ability to work as a part of a team and capable of working unsupervised
- Able to plan and organise own work and work under own initiative
- Willing to work flexibly as required
Knowledge, Training & Experience
Essential criteria
- Customer care, dealing with challenging behaviour
- Knowledge of general office & administration procedures
- Basic IT skills including Microsoft packages
- Evidence of working in a customer focused environment
- Good written and verbal skills
- Adaptable and quick learner
- Good organisational skills
Desirable criteria
- Previous reception experience
- Previous NHS/healthcare experience
- Operate a switchboard/handle patient calls
- General knowledge of a room booking system
- Work on NHS clinical systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kay Southern
- Job title
- Centre Manager
- Email address
- [email protected]
- Telephone number
- 07562 435099
- Additional information
During working hours only 08:00 - 16:00
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