Job summary
Employer heading
Medical Secretary
Band 3
Job overview
With demand on our services at an all-time high, the role our department provides has never been more critical.
We will give you:
The chance to make a difference to people in our local communities
A mix of both office and homeworking
Monday to Friday hours
Career development opportunities
This position is available at The Royal Oldham Hospital in the Obstetrics & Gynaecology Department.
Main duties of the job
As a Medical Secretary your main duties will cover:
Medical audio transcription of clinical correspondence
Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department
Update NPSA16 investigation tracker following transcription of correspondence
Deal with internal and external telephone enquiries from patients, staff and external agencies
Undertake routine office duties including printing, scanning and filing
Organising your workload to meet our KPI’s
To do this we need you to:
Be able to prioritise your workload effectively
Pride yourself on being organised
Have an excellent eye for detail
Be confident using a computer and Microsoft Office
Have an excellent telephone manner
Be able to communicate effectively and manage patient expectation
Strive to give our patients an excellent customer service
Be enthusiastic, resilient, confident, and committe
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person specification
Qualifications
Essential criteria
- Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy
Desirable criteria
- AMSPAR Medical Secretarial Diploma
- ECDL or equivalent qualification
- City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience
Experience
Essential criteria
- Experience of using Microsoft Word and Microsoft Outlook
- Experience of successfully working within tight time frames and to deadlines
- Experience of audio typing
Desirable criteria
- Experience of providing secretarial services in a hospital environment
- Experience of using digital dictation systems
- Experience of medical audio typing
Knowledge
Desirable criteria
- Knowledge of medical terminology within more than one specialty
Skills
Essential criteria
- Advanced keyboard skills
- Good command and understanding of English, punctuation and grammar
- Ability to communicate in a clear and concise manner
Desirable criteria
- Understanding of the Data Protection
Documents to download
Further details / informal visits contact
- Name
- Adelle Eden
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 07977343510
- Additional information
Additional contact
Salma Begum
07977 343 570
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