Job summary
Employer heading
Medical Support Secretary
Band 3
Job overview
To support the medical secretary's in providing a comprehensive administrative service to the medical teams within Wigan Inpatients.
You will be a well organised and experienced secretary with knowledge of medical terminology. You will ensure all consultants and clinicians within your role are organised and equipped to fulfil their responsibilities. Duties will include minuting of MDT, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, along with coordinating clinical activities for all Inpatients.
Main duties of the job
Undertake audio/clerical duties for your consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
- Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
- Liaise with General Practitioner’s regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.
- Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients’ work/care programming activity.
Please see full job description attached
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users
Detailed job description and main responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements:
Band |
Saturday (midnight to midnight) and any week day after 8pm and before 6am |
All time on Sundays and Public Holidays (midnight to midnight) |
1 |
Time plus 47% |
Time plus 94% |
2 |
Time plus 41% |
Time plus 83% |
3 |
Time plus 35% |
Time plus 69% |
4 – 9 |
Time plus 30% |
Time plus 60% |
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person specification
Education/Qualification
Essential criteria
- Relevant level 3 competency-based qualification (such as RSA or NVQ), demonstrable previous office experience or equal demonstrative experience.
Desirable criteria
- • IT related qualification.
Experience
Essential criteria
- • Use of VDU. • Working in a confidential environment • Use of office equipment. • Typing
Desirable criteria
- • Medical terminology. • Contact with patients / service users. • Audio typing.
Skills and abilities
Essential criteria
- • Effective time management skills. • The ability to prioritise tasks. • An excellent telephone manner. • Outstanding communication skills. • Appropriate keyboard skills. • The ability to navigate IT systems, inc. Excel, Work and PowerPoint.
Desirable criteria
- Patient administration background • Knowledge of the Paris system. • Advanced keyboard skills.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Danielle Crossland
- Job title
- Business Administration Manager
- Email address
- [email protected]
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