Job summary
- Main area
- Pathology
- Grade
- Apprenticeships: Apprenticeship
- Contract
- Permanent
- Hours
- Part time - 31 hours per week
- Job ref
- 362-A-24-6719613
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Pathology, Stepping Hill Hospital
- Town
- Hazel Grove
- Salary
- £23,615 pro rata per annum
- Salary period
- Yearly
- Closing
- 25/11/2024 23:59
Employer heading
Apprentice Medical Secretary
Apprenticeships: Apprenticeship
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
To provide administrative support to the Pathology Secretarial Team at Stockport NHS Foundation Trust.
This post will be based within the Pathology Secretarial Team and flexibility to work in all sections of the department will be expected on completion of training.
Undertake the apprenticeship within agreed timescales.
Main duties of the job
- Under supervision performing general clerical duties including opening and sorting mail, filing, photocopying, laminating, binding documents, sorting stationery.
- Under supervision to deal with telephone calls with people at all levels and email enquiries forwarding them and following up to ensure they have been dealt with as required.
- Developed to provide general audio typing using Winscribe, Webex recordings and Advantis.
- Developed to provide administrative support across the department
- Encouraged to participate in team working, ensuring workloads across the department are prioritised and up to date, this includes all office duties.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
Our mission is to make a difference every day. Our values are that we care, we respect, and we listen
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
The salary for the role is only one part of the excellent package of benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union- for local financial advice
Detailed job description and main responsibilities
- Undertake general clerical duties including opening and sorting mail, filing, photocopying, laminating, binding documents, sorting stationery.
- Dealing with telephone calls with people at all levels and email enquiries forwarding them and following up to ensure they have been dealt with as required. Sort and distribute incoming post to the relevant teams.
- Developing secretarial skills such as audio typing from dictation or recordings of meetings.
- Undertake any training required for the role.
- Any other duties commensurate with the role.
Person specification
Education and qualifications
Essential criteria
- GCSE English and Maths or equivalent (grade 4, C, or above) (E) or Functional Skills Level 2
Desirable criteria
- ECDL/CLAIT Qualification or working towards
Knowledge
Essential criteria
- General knowledge of office procedures
- Knowledge of what constitutes excellent Customer Service
- Knowledge of administrative practice / secretarial procedures
- Knowledge of NHS environment
Experience
Essential criteria
- Work independently and as part of a team
Desirable criteria
- Administrative / secretarial / office experience
- Customer Service experience
- Familiarity with hospital Patient Administration System (PAS) or other computer systems
- Experience of working directly with medical staff and other NHS Allied Health Professionals
Skills and Abilities
Essential criteria
- Good Keyboard and IT Skills
- Enthusiastic, confident in approach to change
- The ability to be calm and reliable under pressure
- Willingness to adopt a methodical and systematic approach to work with a keen eye for detail, with the ability and willingness to multitask
- Good standard of verbal and written communication skills
- General understanding of absolute confidentiality
Desirable criteria
- Ability to plan and prioritise workload
Work related Circumstances
Essential criteria
- Reliable and positive attitude and approach to work.
- Occupational Health Clearance
- Understanding of Manual Handling techniques
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Margaret Woolley
- Job title
- Senior Medical Secretary
- Email address
- [email protected]
- Telephone number
- 0161 419 4491
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