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Job summary

Main area
Corporate
Grade
Band 8d
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
242-4381-LR
Employer
North West Ambulance Service NHS Trust
Employer type
NHS
Site
Ladybridge Hall
Town
Bolton
Salary
£83,571 - £96,376 Per annum
Salary period
Yearly
Closing
08/08/2024 23:59
Interview date
21/08/2024

Employer heading

North West Ambulance Service NHS Trust logo

Assistant Director of Improvement

Band 8d

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time. 

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

 

Job overview

Title: Assistant Director of Improvement 

This position offers an exciting opportunity for an inspiring leader to take NWAS to a new level of achievement. Reporting to the Executive Director of Quality, Innovation and Improvement the post holder leads on improvement with responsibility for the delivery of the trust’s strategic aims and core purpose of ‘being there when people need us the most’. The post holder will have a track record in leading improvement in complex systems and organisations. They will be able to evidence significant expertise in improvement science and evaluation of improvement programmes. The postholder will have specific responsibilities for the delivery of improvements in patient and staff safety. 

Assessment Centre/Professional Discussion: 21.08.2024

Main duties of the job

The post holder will also have a pivotal role in delivering the Quality, Innovation and Improvement Directorate (QIID) team purpose and objectives. The directorate exists to set, monitor and improve quality standards for our patients. We listen to patients when things go right and wrong, sharing this learning across the Trust. We gather complex information to create insight, often reliant on data from multiple disconnected systems. We provide expertise and technology to support safe and effective working and support learning to scale. We work to harness the innovation potential of our people and support this across the Trust and wider NHS.

All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy. NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity and uncertainty.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role. 

We welcome all applications and are open to discussions with respect to secondment and fixed term contracts.

Person specification

Skills / competencies

Essential criteria
  • Ability to translate strategic goals into effective and achievable operational plans
  • Effective negotiating and influencing skills – ability to effectively manage critical relationships
  • Highly developed communication skills with the ability to communicate on highly complex matters and in challenging situations to a range of audiences
  • High level analytical skills with the ability to develop and interpret quantitative and qualitative data to draw appropriate conclusions and drive action
  • High level critical thinking skills
  • Leadership, vision, strategic thinking and planning with highly developed political skills
  • Intellectual flexibility, including the ability to understand both operational detail and long term strategic vision
  • Innovative and creative – able to foster and nurture change whilst effectively managing risk
  • Ability to cope with ambiguity and perform through uncertainty
  • Planning and organisation to ensure appropriate structures and delivery of work to ensure progress, value for money and assurance.
  • Demonstrable compassionate and inclusive leadership
  • Experience in the application of HR processes
  • Demonstrable experience of line management responsibilities

Qualification and knowledge

Essential criteria
  • Educated to Master’s degree level or equivalent knowledge through experience
  • Strong evidence of continuing personal & professional development
  • Knowledge of specialist patient safety, human factors and improvement experience developed through practical experience, post graduate training or short courses

Experience

Essential criteria
  • Up to date and specialist knowledge and experience across the full range of activities and areas undertaken by the post holder.
  • Experience of leading building effective multi-disciplinary teams and networks including across organisational boundaries
  • Significant experience of leading & implementing major transformation programmes
  • Has business planning, objective setting and performance management experience
  • Proven programme and project management experience

Values and behaviours

Essential criteria
  • Has a visible, inclusive & credible leadership style
  • Experience of successfully driving through change in a complex service delivery and stakeholder environment
  • Excellent relationship development and networking across internal and external stakeholders
  • Strong commitment to promoting equal opportunities and diversity
  • Personal resilience
  • Results orientated – takes personal accountability, is proactive and action orientated
  • Professional integrity – demonstrates and promotes Trust values
  • Meets fit and proper persons requirements
  • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
  • Being at our best – professional and adaptable and takes pride in work
  • Making a difference – act with compassion, kindness and integrity towards everyone

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.ENEI Gold '22The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Race at WorkDefence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Carolyn Sims
Job title
Executive Business Support Officer
Email address
[email protected]
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