Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 437-6547898-A
- Employer
- Greater Manchester Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bolton Hospital
- Town
- Bolton
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 04/11/2024 23:59
Employer heading
Peripatetic Administrator
NHS AfC: Band 3
Job overview
To support the Bolton Directorate in providing a comprehensive administrative service to the relevant administration teams.
The post holder will work within the team where extra admin support is required and will report to the relevant Administration Manager.
These duties may include (dependant on where the cover is required):
You will undertake general administrative office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing of the letters. You will answer and manage calls from service uses and their carers / relatives and other health and social care professionals. Typing clinic letters and reports, prepare agenda’s, minuting of meetings as well as patient finances and the covering of ward/out patient reception areas and duties.
Main duties of the job
To support the Bolton Directorate in providing a comprehensive administrative service to the relevant administration teams.
The post holder will work within the team where extra admin support is required and will report to the relevant Administration Manager.
These duties may include (dependant on where the cover is required):
You will undertake general administrative office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing of the letters. You will answer and manage calls from service uses and their carers / relatives and other health and social care professionals. Typing clinic letters and reports, prepare agenda’s, minuting of meetings as well as patient finances and the covering of ward/out patient reception areas and duties.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements:
|
Band |
Saturday (midnight to midnight) and any week day after 8pm and before 6am |
All time on Sundays and Public Holidays (midnight to midnight) |
|
1 |
Time plus 47% |
Time plus 94% |
|
2 |
Time plus 41% |
Time plus 83% |
|
3 |
Time plus 35% |
Time plus 69% |
|
4 – 9 |
Time plus 30% |
Time plus 60% |
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person specification
Education / Qualifications
Essential criteria
- 2 years previous office experience or equal demonstrative experience
- GCSE Maths and English or equivalent
Desirable criteria
- IT related qualification
- RSA / NVQ qualification
Experience
Essential criteria
- Use of VDU/relevant qualifications to support this task
- Working in a confidential environment
Desirable criteria
- Use of office equipment
- Contact with Patients / Service users
- A patient administrative background
- Knowledge of Performance and Data Quality
- Patient finance experience
- Reception Experience
Knowledge
Essential criteria
- The Data Protection Act
- Patient Confidentiality
- The importance of working as part of a team as well as using own initiative
Desirable criteria
- Use of EPR systems
- Adaptable to new systems / processes
- A working knowledge of PARIS (clinical patient recording system)
Skills and Abilities
Essential criteria
- Effective time management skills
- The ability to prioritise and plan conflicting and complex work demands.
- Minute taking
- An excellent telephone manner / outstanding communication skills
- The ability to navigate IT systems including Excel, Word, Powerpoint
- A caring and sensitive attitude when communicating with staff and patients / a mature disposition
- Ability to be numerate and provide statistical data accurately
- Flexibility
Desirable criteria
- Audio Typing / Dict8
- Knowledge of working within the NHS
- Problem solving
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Alison Holland
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 01207 483029
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