Job summary
- Main area
- Older Peoples Mental Health Services
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 311-T501-24
- Employer
- Pennine Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Etherow Buildng, Tameside General Hospital
- Town
- Ashton Under Lyne
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 08/08/2024 23:59
Employer heading
Health Care Support Worker
NHS AfC: Band 3
About the Trust
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
Our ambition is to maximise people’s potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
Job overview
The post holder will provide care and support to patients. They will assist in the delivery of care under the guidance of a qualified nurse.
The post holder will assist in establishing care plans and in the delivery care. The expectation will be to work within the boundaries of agreed instruction, whilst being supported within Trust procedures and policies.
The post holder will support the development of health care support workers by acting as a role model and mentor, including acting as an assessor for new Health Care Support Workers completing the Care Certificate.
Main duties of the job
To listen and talk to patients and their carers’ and develop boundaried therapeutic relationships.
To undertake and accurately document observations and nursing care in line with Trust Policy.
To ensure effective communication, either verbal or written, amongst the team, reporting any change or unusual occurrence in an individuals’ behaviour or
condition.
To accurately report and feedback any concerns.
To understand the importance of, and maintain the need for confidentiality in all patient matters.
To participate in the maintenance of a clean, tidy and safe environment.
To value diversity and promote equality of opportunity for all and to ensure individuals are treated fairly.
To carry out duties as allocated by a senior nurse.
Attend to patients’ personal hygiene including bathing, toileting and dressing, promoting quality of life and independence.
Support and assist at mealtimes as required.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Detailed job description and main responsibilities
To attend education and training sessions specially arranged for health care
support workers.
To carry out assigned tasks under the supervision of qualified staff.
To provide guidance to new staff on the induction to the ward and participate in Induction and training programmes for staff.
To undertake supervision of new staff as appropriate, supporting them to complete their care certificate as their allocated assessor.
To act as a positive role model to the service users and staff.
To demonstrate appropriate de-escalation skills in managing aggression exhibited by service users, subject to achieving agreed training and competency in Prevention and Management of Violence and Aggression techniques.
To attend / undertake statutory and mandatory training as required.
To have an interest in self-development and be active in enhancing own personal knowledge.
Escort patients as appropriate to other areas of the hospital or outside the hospital as delegated by trained member of staff.
Adhere to appropriate Trust and local policies, procedures and guidelines.
Completion of regular physical health observations, including the recording of these. Also completing the physical health paperwork within the admission process, including smoking / alcohol recording forms.
Taking an active part in the completion of the admission and discharge process including carer information and disclaimer forms.
Taking an active part the orientation of all new patients admitted to the ward ensuring that demographic details are checked and correct.
Supporting qualified staff in the participation of the care planning process.
Taking an active lead in the infection control duties and responsibilities alongside the housekeeper.
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
Person specification
Education / Qualifications
Essential criteria
- GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1
- Level 2 Vocational (or equivalent) qualification in Care, plus demonstrable experience equivalent to Level 3
- Completion of Care Certificate or willingness to complete
- PMVA training or willingness and ability to complete upon appointment
- Short courses to undertake patient and clinical care duties
Desirable criteria
- Assessor in CC
Experience
Essential criteria
- Experience of working with adults/children
- Experience of working with people who suffer from mental illness
- Experience of working as a nursing assistant Experience of carrying out clinical observations
- Experience of Prevention and Management of Violence and Aggression techniques
Desirable criteria
- Experience of caring for others
- Experience of working in a multi-disciplinary team.
- Experience of being involved in the delivery of therapeutic activites.
Knowledge
Essential criteria
- Understanding of mental health difficulties
- An awareness of stigma and discrimination of people with mental health issues
- Awareness of ward procedures and clinical observations
Skills and Abilities
Essential criteria
- Able to impart knowledge, supervise and direct the work of others under supervision.
- Able to communicate effectively with patients and their carers’.
- Able to remain calm in stressful situations and display patience and empathy
- Able to respond sensitively to emotional distress
- Able to report observations accurately and concisely.
- Able to develop and maintain effective therapeutic relationships patients and families
- Able to organise day to day tasks and activities based on an agreed work plan.
Desirable criteria
- Willingness to participate in staff induction and training for junior staff
Work Related Circumstances
Essential criteria
- Demonstrate an interest in working with adults/children
- Resilient and able to work within a challenging environment
- Ability to work a flexible shift pattern over 7 days, including rotation of night duty
- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kerry Moyles
- Job title
- Summers Ward Manager
- Telephone number
- 0161-716-3706
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