Crynodeb o'r swydd
- Prif leoliad
- Administration and Clerical
- Gradd
- Band 3
- Contract
- Cyfnod Penodol: 6 mis (Funding for post until March 2025)
- Oriau
- Llawnamser
- Rhan-amser
- Rhannu swydd
- Cyfeirnod y swydd
- 824-ONW-6471803
- Cyflogwr
- Central London Community Healthcare NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Wembley Centre for Health and Care
- Tref
- Wembley, London
- Cyflog
- £27,129 - £28,649 per annum inclusive of HCAS (pro rata)
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 08/08/2024 23:59
Teitl cyflogwr
Administrator
Band 3
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Trosolwg o'r swydd
The post holder will provide a comprehensive and high quality administrative support to the team.
The post holder will take responsibility for receiving phone calls, booking appointments, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff.
Support day to day running of the office.
Prif ddyletswyddau'r swydd
1. Communicate effectively by competent use of email, telephone, written and face-to-face communication according to guidelines and customer care standards.
2. Disseminate information regarding the team’s availability and schedule to relevant internal or external departments, managers, or organisations as required.
3. Liaise with other relevant agencies/departments to locate and arrange transport of medical records/ folders to and from various sites in accordance with agreed protocols.
4. Organise interpreters and transport and notify users.
5. Taking all phone calls and email correspondence for Brent Community Rehabilitation.
6. Book clinics and appointments and manage cancellations or amendments in a timely manner.
7. To utilise the relevant IT systems to enter and retrieve data ensuring all details are accurately recorded in a timely manner.
Gweithio i'n sefydliad
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
Manyleb y person
Education and qualification
Meini prawf hanfodol
- Good literacy and numeracy, general education
- NVQ Admin Level 3 in Administration or Equivalent
Meini prawf dymunol
- European Computer Driving Licence (ECDL) or equivalent
Experience
Meini prawf hanfodol
- Secretarial and administrative experience in an office environment
- Experience of working with the general public in a customer or client-facing role
Meini prawf dymunol
- Experience of working with patients and carers in a public sector environment
- Experience of working in a health care environment
Skills and Knowledge
Meini prawf hanfodol
- Understanding of the need for confidentiality
- Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
- Excellent verbal and written skills
- Able to prepare routine correspondence independently
- Able use own initiative to plan and prioritise own workload to meet deadlines
- Ability work effectively in a team
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Helen Webber
- Teitl y swydd
- Clinical Lead Occupational Therapist
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07551134010
Rhestr swyddi gyda Central London Community Healthcare NHS Trust yn Gwasanaethau gweinyddol neu bob sector