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Job summary

Main area
peer worker
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
395-WF123-24
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
Wood Street Health Centre
Town
Walthamstow
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
01/08/2024 23:59

Employer heading

NELFT NHS Foundation Trust logo

Peer Worker

NHS AfC: Band 3

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

The Waltham Forest Primary Care Team is a friendly, creative, forward thinking team who are committed to further developing our work within our local community. We work closely with GPs, Education Services, families & local Community groups to deliver our interventions in a safe & accessible way. We offer our children & young people choice about where they receive these interventions, & work alongside them to ensure they are fully aware of the treatment options available to them.

We are looking for a peer worker to join our team to work within the team, to ensure we are offering a full, holistic, thoughtful service with our children & young people held at the very core.

Main duties of the job

  • To develop a rapport with our CYP based upon respect and humanity that builds the basis of a professional relationship.
  • To co-facilitate psycho-educational groups alongside a qualified member of staff.
  • To consistently support service users in engagement with their agreed Care Plan and in accessing appropriate services.
  • To help service users gain access to community resources.
  • To attend and actively participate in care planning and team meetings.
  • To participate in the review and development of the service, promoting service user involvement in the process.
  • to take an active role within the Participation Team - enabling CYP to have a space to shape current services

High Cost Area Supplement - Outer London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 p.a. pro rata for part time).

 

 

Working for our organisation

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.  All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.  As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes.  The induction will be held at our head office in Rainham, Essex.

Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Detailed job description and main responsibilities

·     Work alone at times in the clinical environment and in the community, under the direction of Senior CAMHS staff and always with access to support and supervision.

·     Have an awareness of group work skills and be able to co-facilitate groups alongside qualified staff. 

·     Modify intervention as needed depending on risk assessment, the situation and own skills and knowledge. Refer back to the team for support and advice ensuring that they are aware of any modifications made.

·        Support patients by identifying early signs of relapse and alert appropriate staff involved in the patients care.

·        Provide support with regards to daily living, including self-care.

·        Inform patients of facts using empathy, understanding and reassurance, adjusting communication style to the needs of the patient.  This includes promoting and upholding the rights and diversity of individuals.

·        Deal calmly and professionally with direct/indirect exposure to angry or distressed patients or highly distressing or emotional information (e.g. complaints and serious incidents) about services and staff performance.

·        Demonstrate an understanding of Recovery and Social Inclusion Agenda

·        Understand and deliver care in line with NELFT Safeguarding Policies (Adults and Children) and the Whistle Blowing Policy.  Discuss issues of safeguarding with staff and ensure appropriate advice is sought and received when required.

·        Work collaboratively with other services, which may include Adult services.  Ensure robust communication and liaisons where relevant information, relating to a child or young person (0-19), is obtained during the course of their work.

·        Understand and apply the eligibility criteria for services and adhere to organisational standards of practice.

·        Reflect on and evaluate your own values, priorities, interests and effectiveness.

·        Promote health, safety and security in the work setting.

·        Report any incident/untoward incidents/near misses to self, patients or carers to the manager.

·        Minimise the risk of spreading infection by cleaning, disinfecting and maintaining environments.  Perform hand hygiene and use personal protective equipment to prevent the spread of infection.

·        Recognise the need for further advice, guidance and support as appropriate.

Person specification

Qualifications

Essential criteria
  • NVQ level 2 or equivalent standard of literacy and numeracy
  • Relevant NVQ level 3 or equivalent
Desirable criteria
  • Demonstrates a commitment to further learning and development

Experience

Essential criteria
  • Relevant experience in mental health setting
  • Ability to work as part of a team
Desirable criteria
  • A personal (or as a carer) lived experience of mental health services for children and young people

Skills

Essential criteria
  • Ability to co-facilitate groups
  • Good level of communication skills (written and verbal)
  • Ability to work under pressure and with flexibility
Desirable criteria
  • Ability to teach technical skills and life skills to patients
  • Able to contribute to the training of other staff/students

Employer certification / accreditation badges

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionTop Employers for Working Families 2021Top 10 Employer 2023

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kirsty Partridge
Job title
Clinical Lead
Email address
[email protected]
Telephone number
07715 808637
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