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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Fixed term: 9 months (until 31 March 2025)
Hours
Part time - 30 hours per week
Job ref
395-WF124-24
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
Wood Street Health Centre
Town
Walthamstow
Salary
£25,147 - £27,596 per annum (plus HCAS)
Salary period
Yearly
Closing
02/08/2024 23:59

Employer heading

NELFT NHS Foundation Trust logo

Senior Administrator - WF Looked After Children's Team

NHS AfC: Band 4

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

Waltham Forest are looking for a  Band 4 Senior Administrator to cover maternity leave on a fixed term 9 month contract to support both Waltham Forest Local Authority and Waltham Forest Looked After Children's Team based at Wood Street Health Centre.

Main duties of the job

The ability to communicate effectively is integral to the role as well as being able to prioritise workload in line with service demand. The successful candidate will require excellent administration and organisational skills, attention to detail, work well under pressure and have a good telephone manner.

We are looking for a candidate who is a team player, enthusiastic, flexible and has excellent communication and interpersonal skills.  

  • Essential criteria for the post include:
     NVQ level 2 or equivalent standard of literacy or numeracy
  • NVQ Administration/ Customer Service Level 3 or equivalent level of proven experience
  • Ability to update and maintain efficient administrative systems &  support data collection 
  • Have a good working knowledge of IT including ability to effectively use Microsoft Office packages such as Outlook, Excel, Word and databases

 

Working for our organisation

COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.


Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).


Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement – London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for further details on this vacancy.

Person specification

Qualifications

Essential criteria
  • NVQ level 2 or equivalent standard of literacy and numeracy
  • NVQ level 3 in relevant subject or equivalent level of proven experience
  • RSA text and word processing level 2

Experience

Essential criteria
  • working in busy office environment
  • Working in an NHS environment
  • Significant administrative experience
  • creating and maintaining office systems
  • Handling sensitive and confidential information
Desirable criteria
  • experience of working autonomously

Knowledge

Essential criteria
  • NHS priorities and issues
  • Good working knowledge of outlook, Word, Excel, Power point
  • update and maintain efficient administrative systems
  • maintain confidentiality/data protection
Desirable criteria
  • able to use own initiative and make decisions on behalf of others
  • able to analyse systems to improve services

Skills

Essential criteria
  • Advanced level IT skills
  • establish and maintain good working relationships
  • clear communication skills, including excellent writing, data entry and presentation skills
  • able to work without supervision and use own initiative
  • organise and prioritise own workload

other

Essential criteria
  • commitment to CPD
  • to be able to travel efficiently throughout the Trust

Employer certification / accreditation badges

Employers for CarersApprenticeships logoAge positiveDisability confident employerHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - GoldEmployers Network for Equality & InclusionTop Employers for Working Families 2021Top 10 Employer 2023

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Eve Austin
Job title
Named Nurse for Looked After Children
Email address
[email protected]
Telephone number
07889 591 573
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