Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Cardiology
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
337-NP-8004MS
Cyflogwr
London North West University Healthcare NHS Trust
Math o gyflogwr
NHS
Gwefan
LNWUH Ealing Hospital
Tref
Uxbridge Road
Cyflog
£27,129 - £28,649 par annum inclusive HCAS
Cyfnod cyflog
Yn flynyddol
Yn cau
01/08/2024 23:59

Teitl cyflogwr

London North West University Healthcare NHS Trust logo

Administrator & Receptionist

Band 3

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Trosolwg o'r swydd

Do you want to make a difference? Are you committed, caring, willing to learn, dedicated and have great attention for detail? We are looking for a motivated admin person with above average computer abilities and great interpersonal skills to join Northwick Park Cardiology team.

You must be proficient in the use of Excel, Outlook and Word and confident in the use of computer databases and booking systems as you shall be booking follow-up appointments for patients, or discharging them, as well as maintaining patient, RTT and appointment data.

The role is essential for the accurate capture of clinical activity data and requires a person with the flexibility, adaptability and focus to meet competing priorities and changing working practices.

Prif ddyletswyddau'r swydd

  • Work as part of the Cardiology Department multi-disciplinary team, providing an efficient administrative and reception service
  • Record all outpatient attendances (cashing-up) on the Patient Access System
  • Book follow-up appointments, discharge back to the GP and/or add to waiting lists
  • File documents according to Information Governance policy
  • Communicate with patients, visitors and staff in a professional and courteous manner
  • Communicate effectively using all available forms of communication
  • Maintain an uncluttered and tidy reception area
  • Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces
  • Support the Managers and Supervisors in developing a patient focused service

Gweithio i'n sefydliad

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

To view the main responsibility, please see the attached the Job Description and Person Specification

Manyleb y person

Education/ Qualifications

Meini prawf hanfodol
  • NVQ Level 3 or equivalent experience
  • English at GCSE level

Knowledge & Experience

Meini prawf hanfodol
  • Experience of delivering excellent customer service
  • Experience of working in a constantly changing environment without direct supervision
  • Understanding of confidentiality, data protection and safeguarding
Meini prawf dymunol
  • CERNER/NHS Experience

Skills, Abilities

Meini prawf hanfodol
  • Advanced keyboard skills
  • Ability to input electronic data accurately
  • Confident user of Excel and Outlook
  • Experience of using Cerner

Attributes

Meini prawf hanfodol
  • Ability to remain calm under pressure
  • Friendly approach to colleagues, staff and patients
  • Empathises with and seeks to promote the welfare of others

HEART Values

Meini prawf hanfodol
  • Demonstrate commitment to Trust HEART values

Skills

Meini prawf hanfodol
  • Outpatient Dept experience

Bathodynnau ardystio / achredu cyflogwyr

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Angela Garland
Teitl y swydd
Assistant Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07388857772
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg