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Job overview

To work as part of the multi-disciplinary team to provide high quality care to patients attending the Accident & Emergency department by assisting the nursing and medical staff in performing clinical investigations set out in this job description. The post holder will work in all acute areas of the department, responding to the needs of the department. Reporting to the Shift leader, the Emergency Department Technician will be allocated tasks by the area coordinator.

Main duties of the job

Use effective communication skills to interact with colleagues, patients and visitors entering the department promoting the core values of the trust.

Be aware of and utilise various tools for communicating with patients to alleviate anxiety and to overcome language barriers.

To gain appropriate consent from patients when carrying out procedures within role.

To assist nursing and medical staff with the provision of health promotion, such as advice following procedures on discharge.

Utilise Customer Care and Information Technology (IT) training to facilitate effective communication with patients and members of the multi-disciplinary team

Clinical Duties

Carry out routine observations; blood pressure, temperature, pulse, respiration rate on patients attending the Accident & Emergency department, documenting all patient observations and PAR scores in accordance with department protocols.

Carry out manual & machine analysis of urine samples, gaining consent for urinary HCG readings as required.

Perform Cannulation & Venepuncture on patients, as per Aseptic Non-Touch Technique (ANTT) protocol as directed by the Registered Nurse or Medical staff.

Carry out treatments such as primary wound closure by Steri-Strip, skin-adhesive and application of Plaster of Paris splints in accordance with ANTT protocol.

Working for our organisation

The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.

We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.