Job summary
- Main area
- Neurosciences, Neurology & Stroke
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 200-NN-6355361-A&C-Z
- Employer
- St George's University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St George's Hospital
- Town
- Tooting
- Salary
- £30,279 - £33,116 PA
- Salary period
- Yearly
- Closing
- 12/07/2024 23:59
Employer heading
Medical Secretary - Neurology & Stroke
Band 4
Job overview
PLEASE NOTE: At the very start of your supporting information, can you please answer the following question in no more than 100 words: What unique skill set do you bring to this role within the Neurosciences directorate? (If not answered, your application will not put through).
Overall: We are looking for an enthusiastic Medical Secretary to provide secretarial and administrative support for our Neurology and Stroke Consultants in the busy and friendly Neurosciences department.
The post-holder must be able to demonstrate the ability to communicate well with all levels of staff and as well as patients and their careers. You will be a part of the administrative team within the department, as such; the post holder will be expected to work as part of this team, and to provide cover for other members of the team when necessary.
Main duties of the job
We are looking for an enthusiastic Medical Secretary to provide secretarial and administrative support for our Neurology and Stroke Consultants in the busy and friendly Neurosciences department.
This is an exciting time to join the nationally renowned St Georges University Hospitals NHS Foundation Trust. You will need to be able to work well under pressure and cope with conflicting demands. You will possess excellent organisational, communication and IT skills. A good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint is essential. Good accurate typing and a proven track record of secretarial experience will be necessary. The job is varied and will include typing clinic letters, answering telephone enquiries, keeping diaries, booking meetings and taking minutes, etc.
We are looking for a true team player with the necessary skills to provide a high standard of secretarial support to this busy, high profile department. If you enjoy working as part of a team and have a flexible approach and professional attitude we would like to hear from you.
Please note that this vacancy will close once a certain number of applications are received.
Working for our organisation
e are one of the country’s largest and busiest acute NHS Trusts, serving a diverse population of more than 3.5 million people across south London and beyond.
Our main hospital site in Tooting and other healthcare locations provide a modern, dynamic, caring environment for excellent clinical care, education and research.
We employ around 9,000 dedicated staff across more than 40 different services and specialties. Every day, more than 2,000 patients attend our sites, mainly for outpatient appointments, elective surgery, and in our Emergency Department, made famous as the home of ’24 Hours in A&E’.
You can find opportunities in a wide range of occupations and professions, from front-line doctors and nurses through to other health professionals, and essential support and corporate services – all working together to provide outstanding care every time for patients, and the communities we serve.
Whatever role you work in, we are committed to offering excellent learning and development opportunities and to supporting you in your careers.
Detailed job description and main responsibilities
Please see our job description with more important and key details relevant to the role.
It will be in attached form.
Person specification
Qualifications and Training
Essential criteria
- Good general education with English and Maths to GCSE standard or equivalent
- Educated to diploma level or NVQ 3, City and Guilds certificate level in business administration or equivalent
- Evidence of some formal further training in short courses, experience of a range of admin practices and with significant experience of hospital administration
Desirable criteria
- IT package qualification/training, e.g.
- Customer services qualification/training
Experience
Essential criteria
- Significant proven experience of delivering to high standards in a fast paced high volume customer care environment.
- Ability to deal with a range of issues independently and efficiently
- Proven administrative experience
Desirable criteria
- Experience of an administrative role within the NHS
Skills
Essential criteria
- Ability to deal with difficult service users and challenging situations
- Demonstrable experience of data collection, presentation, report writing and handling of data quality issues
- Organisational and time management skills to meet deadlines
Desirable criteria
- Ability to use iClip or any other NHS software.
Knowledge
Essential criteria
- Knowledge of medical terminology
- Knowledge and experience of office management
- Knowledge of requirements of confidentiality and the Data Protection Act
Desirable criteria
- Knowledge of NHS priorities
- Knowledge of NHS complaints procedure
We expect all our staff to share the values that are important to the trust – being excellent, kind, responsible and respectful – and behave in a way that reflects these. More information on the vision and values of St. George’s University Hospitals NHS Foundation Trust is attached below.
Please note that this vacancy may close before the advertised closing date if sufficient applicants are received. Please check your email regularly as all candidates shortlisted for interview will be contacted and informed by email.
If you are appointed to the post, as part of your pre-employment check we will be required to verify your identity. The document/s you present for this purpose will be checked for their authenticity by scanning all known security features. These features will include:
- The machine readable zone
- An ultra violet image
- An infra red image
As part of your pre-employment checks, we will also be required to obtain satisfactory, written references. Please ensure that the referee details which you provide on your application form are correct. We require at least one written reference from your current or most recent line manager. We are only able to accept references from a professional work email address.
Telephone: 02082963786
Text: 07501066267
Email: [email protected].
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Genadiy
- Job title
- Assistant Service Manager – Neurology and Stroke
- Email address
- [email protected]
- Telephone number
- 02087254667
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