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Job overview

An exciting opportunity has arisen to join the Senior Facilities Management team at St. George's Hospital in Tooting  as the  Assistant General Manager.

The role provides managerial and professional assistance for the portfolio of Facilities Services within Trust premises primarily Hotel services function including (but not exhaustive) cleaning, catering, PFI management, linen and laundry, uniform provision, waste management, pest control and accommodation with a budget of approximately £35 million per annum.

Main duties of the job

The post holder will have extensive experience in managing contract cleaning.

They will manage staff under their responsibility and ensure they receive appropriate training and development.

They will ensure that appraisals are undertaken and regular supervision provided, managing absence and performance and dealing with staffing issues as they arise.

They will manage and ensure the professionalism of staff at all times both in the wearing of uniform and in their interactions with staff, patients, visitors and contractors.

The post holder will deputise, as necessary, for the General Manager, Facilities in respect of the portfolio of services.

The post holder will assist the General Manager in the quality improvement and regulatory compliance for these services.

They will be involved in the financial cost improvement plans for the services in the division. They will be a competent users of NHS accounting packages.

The services are made up of approximately 80% outsourced services so robust contract management skills are essential to the success of this role.
Good Communication at all levels both internal and external will be necessary for the role.

Working for our organisation

With nearly 9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.

Their main site, St George’s Hospital in Tooting – one of the country’s principal teaching hospitals – is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.

As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.

St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.

The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.