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Job summary

Main area
Acute & Urgent Care
Grade
NHS AfC: Band 8d
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week
Job ref
294-AAUC-6427148-PB
Employer
South West London and St George's Mental Health NHS Trust
Employer type
NHS
Site
Springfield Hospital
Town
Tooting
Salary
£91,317 - £104,122 per annum inclusive of Inner London HCAs
Salary period
Yearly
Closing
10/07/2024 23:59
Interview date
31/07/2024

Employer heading

South West London and St George's Mental Health NHS Trust logo

Head of Nursing (Acute and Urgent Care)

NHS AfC: Band 8d

South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.

We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as ‘good’ however we aim to be ‘outstanding’.

Our Values

We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".

When you join us, you’ll be part of something special – an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.

As a Trust, we are happy to talk flexible working.

Job overview

This is an amazing opportunity for a senior nurse to develop their skills in a senior leadership position. It is an exciting time to join an orgnaisation that is totally committed to anti racism and the development of its leadership across all levels.  It will enable them to use their clinical and strategic skills demonstrate their ability to improve patient care and experience through a quality improvement approach. It will also allow them lead on specific programmes of improvement and improve health inequalities and equity to access good high standards of care.

They will work with different systems across south west london(ICB and SLP) to enhance care for our communities. They will lead on the education and professional development of the nursing workforce and support the recruitment and retention of staff.   

Flexible working:

We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 9:00  to 17:00 giving you the very best of good work life balance.

Main duties of the job

Ensure, with the Clinical Director, that robust quality governance arrangements are in place within the Service Line(s), and to ensure the clear monitoring of these is implemented and Lead, with the Clinical Director, quality improvement and innovation in the Service Line. 

Ensure consistent delivery of the quality standards agreed by the Trust and to ensure the agreed monitoring/audit mechanisms that allow performance against those standards to be measured objectively are implemented effectively, including taking an active leadership role in the Trusts CQUIN and Quality Account initiatives.

They will be responsible for ensuring Quality Improvement is embedded throughout all aspects of service improvement and programmes of work and provides high quality reports to Board, and that reducing health inequalities and racism are embedded in all aspects of improving clinical care and patient experience.

They will work closely with service users and carers to ensure that  practice supports recovery by helping the service user to achieve the best quality of life possible whilst living with ongoing symptoms. To ensure they are consisitently acting and learning from feedback from the people who use our servcies.

Working for our organisation

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

About our locations:

Springfield University Hospital, Tooting

Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are coming soon. Close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.

Detailed job description and main responsibilities

Clinical Leadership 

  •  Ensure, with the Clinical Director, that robust quality governance arrangements are in place within the Service Line(s), and to ensure the clear monitoring of these is implemented. 
  • Lead, with the Clinical Director, quality improvement and innovation in the Service Line(s). 
  • Provide strong visible professional leadership and support to the Service Line(s) to define the quality of clinical/patient care within a recovery focused approach. 
  • Will have the skills and experience to analysis data in order to improve quality standards, through quality improvement methods and the reporting of progress through to committees. 
  • To have project management knowledge and experience and can lead complex projects programmes. 
  • Practice in a way that supports recovery by helping the service users to achieve the best quality of life possible whilst living with ongoing symptoms. To help people by encouraging them to think about their strengths and abilities and the changes they can make in their lives to take control, reach their goals and achieve improved mental wellbeing. 
  • Use professional judgment and personal resilience to deal with a wide variety of situations relating to nursing and other aspects of patient care, some of which will be challenging, difficult and potentially stressful. 
  • Interpret, implement, and exercise professional judgment, with regard to national and local policy in relation to nursing and other clinical areas. 
  • Contribute to the formulation and delivery of Strategic plans for all professional groups, particularly nursing. 
  • With the full support of professional leads for OT, social work and psychology, to ensure clear professional leadership is in place and effective within the Service Line(s). 
  • Ensure consistent delivery of the quality standards agreed by the Trust and to ensure the agreed monitoring/audit mechanisms that allow performance against those standards to be measured objectively are implemented effectively, including taking an active leadership role in the Trusts CQUIN and Quality Account initiatives. 
  • Ensure that all services have clear practice standards which are monitored and used to constantly improve patient, careers and staffs experiences. 
  • Within the delegated sphere of responsibility to provide support to ensure that the patient environment is fit for purpose, and meets the requirements of regulatory bodies, and meets or exceeds the expectations of patients. 
  • Agree and take a lead on defined areas of clinical specialty, acting as the principle point of contact for internal/external stakeholders and proactively taking an interest in the development of the assigned specialty. 
  • Participate in the Trust’s on call rota. 
  • Ensure robust arrangements are in place for safeguarding both adults and children. 
  • Prepare and/or present papers, briefings, reports, presentations as required by the Chief Nurse.
  • Provide support and cover arrangements to the Clinical Director and Head of Service Delivery. 

SERVICE USER CARE 

  • Develop and support implementation systems to ensure the safe delivery of patient care. 
  • To ensure the Fundamental Standards of Care are fully implemented across the service line, staff have the skills and capabilities to deliver them and the monitoring system for  these are in place. 
  • To engage and support the clinical and professional aspects of the delivery of Adult Patient Journey.
  • Ensure care is safe, recovery and patient focused, evidence based and within designated financial and staffing resources. 
  • Ensure highest standards of cleanliness and infection control by working collectively with other relevant departments e.g. operational services, estates department.
  • Respond to all incidents including unexpected and untoward issues/incidents relating to patient safety and care taking action as necessary and ensure that lessons learnt are fully implemented and communicated. 
  • Ensure that systems are in place to hear from service user and carer and that their feedback is used consistently to improve services. 
  • To ensure all new initiatives are co produced
  • Ensure the risk of infection to yourself, colleagues, patients, relatives and visitors is minimised by being familiar with, and adhering to, Trust policies and guidance on infection prevention and control. 
  • Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care acquired infections is embedded into everyday practice and applied consistently by you and your colleagues. 

CLINICAL AND CORPORATE GOVERNANCE 

  • Ensure nurses and nursing policy and practice adhere to the NMC Code of Conduct and NMC/Trust guidance on professional issues. 
  • With the professional leads for OT, Social work and psychology ensure all professional standards are adhered to.
  • Ensure that best, evidence-based, nursing practice informs the leadership of the Service Lines through the triumvirate working with Clinical Directors and Head of Service Delivery and integrated with the operational performance agenda through participation in the Service Line Management. 
  • Ensure the Service line(s) is compliant with national requirements and best quality governance practice including CQC, NHS Improvement etc. 
  • Ensure that best, evidenced-based, practice is developed and delivered at organisational and departmental levels. Challenge ways of working and persuade, motivate and influence other senior managers to realign their practice where necessary, with a particular focus on quality improvement and innovation 
  • Provide mentorship, expert clinical knowledge in nursing awards, fellowship application and research applications with the support of the nursing development team. 
  • Undertake an active role in supporting the development of nurse research activity by liaising with relevant personnel and providing clinical advice in trial design and protocol, utilising the nursing development team for support. 
  • Support the recruitment and supervision of clinical research nurses and clinicians - signposting to expertise as required. 
  • Devise professional development plans, supervises, mentors and develops prospective and actual MSc and PhD students. 
  • Ensure that the most up-to-date research and practice initiatives are made available for front line clinical staff to consider and are appropriately supported to be implemented in a way that meets clinical standards and recommendations of national initiatives. 

Person specification

Qualifications

Essential criteria
  • Registered Nurse in Mental Health or Learning disabilities.
  • Masters level or equivalent experience
  • Evidence of continuing professional development
Desirable criteria
  • Postgraduate management qualification

Experience

Essential criteria
  • Experience at senior management/nursing level with responsibility for clinical operations in complex health care setting
  • Project management experience and expertise in data analysis
  • Experience and evidence of leading change through a Quality Improvement Initiative.
  • Experience and evidence of delivering high standards of performance to achieve national and local targets within a complex healthcare setting
  • Experience of dealing with difficult situations including the resolution of conflict and influencing others to accept demanding outcomes
  • Experience of delivering efficiency and productivity targets at operational level
  • Experience of managing complex finance and budgetary management
  • Experience of implementing robust quality governance and professional arrangements
  • Will have specialist clinical knowledge of the National Institute for Health (NIHR), Public and Patient Involvement, Integrated Research Administration Service (IRAS) and the Comprehensive and Topic Specific Research Networks, and Research Ethics Committees (RECs).
Desirable criteria
  • Experience within mental health.
  • Public/voluntary sector experience.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardLondon Healthy workplaceTrust IDNo smoking policyAge positiveHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Stonewall Silver 2022Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardHappy to Talk Flexible Working

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Charlotte Harrison
Job title
Clinical Director
Email address
[email protected]
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