Job summary
- Main area
- Digital Systems
- Grade
- NHS AfC: Band 8a
- Contract
- Fixed term: 10 months (Until 31/03/2024)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 294-CORP-6495220-JB
- Employer
- South West London and St George's Mental Health NHS Trust
- Employer type
- NHS
- Site
- Tolworth Hospital
- Town
- Tolworth
- Salary
- £56,388 - £62,785 per annum inclusive of outer London HCAS
- Salary period
- Yearly
- Closing
- 07/08/2024 23:59
Employer heading
Clinical Systems Training Consultant
NHS AfC: Band 8a
South West London and St George's Mental Health NHS Trust has a rich history, well-established community links and an international reputation. We provide a full range of local mental health services to the Kingston, Merton, Richmond, Sutton and Wandsworth London boroughs, as well as specialist forensic mental health services, including specialised services such as national deaf adults and CAMHS inpatients and OCD.
We are committed to providing high quality integrated health and social care for local people with mental health problems in South West London and more specialist mental health services for people throughout the UK. The Care Quality Commission already rates our services as ‘good’ however we aim to be ‘outstanding’.
Our Values
We take pride in providing specialist care to our service users where our Trust values; being consistent, compassionate, collaborative, respectful and open is at the heart of everything we do. Our mission is "making life better together".
When you join us, you’ll be part of something special – an innovative and rapidly growing organisation that is helping to redefine the Mental Health, education and social care landscape in the UK.
As a Trust, we are happy to talk flexible working.
Job overview
An exciting opportunity has arisen for a skilled and experienced training consultant to redesign our clinical systems training programmes. This post plays a key role in enhancing the trust’s digital skills, supporting clinicians to carry out their functions.
Career Progression pathways and development opportunities:
We are committed to getting the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties.
Main duties of the job
As a Clinical Systems Training Consultant, you will be responsible for redesigning and enhancing the clinical system training program within the trust. You’ll work closely with trainers, clinical staff, Digital Applications team, project managers, and other stakeholders to ensure that the training program aligns with best practices, is user-friendly, and effectively prepares staff to use our clinical systems.
The post holder should have extensive experience in designing and delivering training programs, preferably in a healthcare or clinical setting.
The post sits within the Digital Applications team, who are responsible for maintaining, and configuring the trust’s main clinical systems, as well as developing new innovative digital products. The team has 3 main areas, Support, Configuration, and Development which work together to provide a comprehensive digital applications service.
We work closely with the trust’s CCIO, Project Management Office, Service Improvement Leads, operational managers, suppliers, and other stakeholders to ensure requirements are correctly identified, and introduced into service delivery.
Flexible working:
We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage.
Working for our organisation
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
About our location:
Tolworth Hospital, Surbiton
To create the very best environment to care for our patients, this site’s layout will be transformed in 2026 to add several wards to the existing three.
Detailed job description and main responsibilities
- Needs Assessment and Analysis:
- Conduct a thorough needs assessment to identify gaps and areas for improvement in the existing clinical system training program.
- Collaborate with clinical staff, trainers, and IT experts to gather insights and feedback.
- Understand the different clinical services and staff types to better understand the workforce and tailor training appropriately.
- Design and Development:
- Develop a comprehensive training curriculum that covers all aspects of using clinical digital systems as part of their day-to-day workflows and tasks, including other ancillary administrative systems.
- Create engaging training materials, including e-learning modules, videos, and documentation.
- Ensure that the training content is accessible, user-friendly, and tailored to different learning styles.
- Delivery and Implementation:
- Deliver training sessions to clinical staff, both in-person and virtually to help develop the training.
- Plan training schedules and logistics.
- Monitor the effectiveness of training sessions delivered by our trainers and adjust as needed.
- Evaluation and Continuous Improvement:
- Collect feedback from trainees and evaluate the impact of the training program.
- Continuously improve the training materials based on feedback and emerging best practices.
- Stay up to date with advancements in clinical systems and incorporate relevant changes into the training program.
- Develop a structure and methodology to train existing staff in new developments.
- Collaboration and Stakeholder Engagement:
- Work closely with clinical teams, trainers, project managers, digital services departments, and other relevant stakeholders.
- Foster positive relationships and ensure alignment between training objectives and trust goals.
Person specification
Training & Qualification
Essential criteria
- A Masters degree in a relevant field (e.g., Healthcare Informatics, Education, or Instructional Design) or equivalent experience
Desirable criteria
- Additional certifications or qualifications related to training and education.
Experience
Essential criteria
- Experience in instructional design or curriculum development, particularly in a healthcare context.
- Experience in organizing training sessions, scheduling, and logistics
- Extensive experience in delivering training for large clinical systems
- Proven history of staying up to date with advancements in training, clinical systems, and technology.
- Collaboration across a wide range of levels and roles.
- Working within a project-based environment to redevelop training programmes.
- Using feedback mechanisms to continual improve both the training content, and delivery methods from trainers
Desirable criteria
- Experience with our systems Rio, IAPTus and/or CMM
Knowledge & Skills
Essential criteria
- Ability to create engaging and effective training materials, such as e-learning modules, videos, and documentation
- Knowledge of adult learning principles and best practices for designing training programs
- In-depth understanding of clinical systems, including electronic health records (EHRs), patient management systems, and other digital tools commonly used in healthcare settings
- Ability to adapt training content based on feedback, emerging trends, and organizational needs.
- Strong communication and interpersonal skills to collaborate with clinical staff, IT teams, and other stakeholders
- Ability to build positive relationships and work effectively with diverse groups of professionals
- Project management skills to coordinate training initiatives, manage timelines, and ensure successful implementation.
- Familiarity with healthcare regulations, data privacy regulations (such as GDPR), and security protocols related to clinical data
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Trevor Saruchera
- Job title
- Clinical Systems Manager
- Email address
- [email protected]
- Telephone number
- 020 3513 6796
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