Job summary
- Main area
- Community Rehabilitation
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 779-NN-6471972-A&C-Y
- Employer
- Hounslow and Richmond Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- Elsie Foley Suite, Teddington Memorial Hospital,
- Town
- Teddington
- Salary
- £40,701 - £48,054 per annum including HCAS (outer)
- Salary period
- Yearly
- Closing
- 31/07/2024 23:59
Employer heading
RRRT Business Manager
Band 6
____________________________________________________________________
From the autumn, HRCH community services for Hounslow will be provided by West London NHS Trust. HRCH will continue to provide community services in the borough of Richmond.
HRCH is a great place to work, and we're committed to staff development, so if you're interested in joining our team, we encourage you to apply.
____________________________________________________________________
Job overview
To support the Service Manager with daily running of the Richmond Response and Rehabilitation Team (RRRT) business needs. To manage the Business support administration team, whilst providing formal and informal supervision as required.
Main duties of the job
Reporting directly to the Service Manager the post-holder will be responsible for managing the business support functions of the department, providing support for the leadership on projects and performance management across the Richmond Response and Rehabilitation Team service.
The post-holder will be responsible for managing and developing information systems and rotas where necessary to ensure the department runs smoothly; this includes ensuring implementing effective and efficient business processes.
The post holder will be responsible for the management of their own work and the day-to-day management of the business support staff, ensuring that tasks are prioritised and actioned in a timely manner and in line with data security and performance requirements.
Working for our organisation
Community healthcare is unlike any other part of the NHS. It’s personalised care that helps people to retain their independence. It’s the NHS at its best and the difference you make is truly tangible. Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It’s simple - happy, engaged staff provide better services.
In 2018, we were named ‘Best Place to Work for Employee Satisfaction’ by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.
We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.
Infection Control
As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.
Detailed job description and main responsibilities
*****Please see the attached job description and person specification for further details related to the role. ******
Person specification
Education
Essential criteria
- • Educated to degree level/post-graduate or equivalent level knowledge and experience in this area.
Experience
Essential criteria
- Ability to interpret complex data regarding Key Performance Indicators
- Ability to manage daily staffing rota system
- Experience in health service management
- Ability to work in a fast-paced and changing environment
Desirable criteria
- Experience with project management
Knowledge and skills
Essential criteria
- • Excellent leadership, planning and motivational skills.
- • Able to advise and negotiate on difficult and sometimes contentious issues including performance.
- • Numerical and financial management skills, understanding budget management and cost improvement programmes.
Desirable criteria
- Microsoft and keyboard skills
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Magdalen Woollcombe-Gosson
- Job title
- RRRT Interim Service Manager
- Email address
- [email protected]
- Telephone number
- 07586478117
- Additional information
RRRT Office number 0208 714 4060
Sue Dodson (Assistant Team Manager) 07586 478 089
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