HealthJobsUK

Job overview

An exciting opportunity has arisen for an enthusiastic, adaptable, flexible and skilled Band 3 Clinical Support Services Coordinator to work 20 hours a week over 5 afternoons (1pm – 5pm) based at Teddington Health and Social Care Centre, 18 Queens Road, Teddington TW11 0LR.

The post holder will need to have effective communication skills, ability to work autonomously and unsupervised, prioritise workload, be a good team player, have a willingness to embrace change as and when required, to ensure the effective running of the site with guidance from the Clinical Support Services Officer.

You will be the first point of contact for the clients and staff who visit the site. Your duties include receiving telephone calls and forwarding to the appropriate team member or take messages as and when required, receive visitors, process orders, report any faults to relevant parties and monitor until any issues are resolved in addition to other tasks. In addition to cover cross-site if needed, to ensure the sites are covered during staff absence as well as annual leave.

A full Induction and training will be provided on commencement.

Please note that this post is subject to a 3-month probationary period. If you currently hold a contract of employment with Hounslow and Richmond Community Healthcare Trust, this will not apply.

For an informal conversation regarding this role please contact Lyemia Gomes on 0208 614 5300 or email [email protected]

Main duties of the job

Main duties of the job

• Receiving telephone calls and forwarding to the appropriate team member or taking messages as and when required.
• Receive visitors to the site.
• Process supplies orders
• Order and monitor the replenishment of stock levels.
• Receive, unpack, check and store all stock, non-stock requisitions and items of office furniture, stationery etc that are received at the clinic.
• To act as the contact and liaison point for maintenance requests to the Estates Department and outside contract services.
• Report any faults to relevant parties and monitor until the issues are resolved.
• To cover cross-sites if needed, to ensure the sites are covered during staff absence as well as annual leave. 

Working for our organisation

Working for our organisation

Community healthcare is unlike any other part of the NHS. It’s personalised care that helps people to retain their independence. It’s the NHS at its best and the difference you make is truly tangible. Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It’s simple - happy, engaged staff provide better services.

In 2018, we were named ‘Best Place to Work for Employee Satisfaction’ by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.

We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.