Job summary
- Main area
- Radiotherapy
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 282-SB1245977
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Marsden Sutton
- Town
- Sutton
- Salary
- £29,460 - £31,909 per annum
- Salary period
- Yearly
- Closing
- 05/07/2024 23:59
Employer heading
![The Royal Marsden NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/82.png)
SRS Patient Pathway MDT Co-ordinator
NHS AfC: Band 4
Job overview
Band 4 SRS Patient Pathway MDT Co-ordinator
This administrative role will give you the opportunity to work in a vibrant and busy radiotherapy department within a team that are compassionate and dedicated to delivering high quality patient care in everything they do.
Primarily this post will be to manage the admin function for the Radiosurgery (SRS) service. The post-holder will be primarily responsible for booking and manipulating complex radiotherapy pathways to tailor treatment requirements to the individual patient, for the SRS service; a highly focused form of radiotherapy to the brain. They will also be key in communicating this complex information to patients along with preparation instructions for the radiotherapy planning process. This role will sit within a dedicated team at the Sutton site but the post holder may be asked to co-ordinate the flow for both sites of the radiotherapy department.
We are looking for an efficient and organised person with excellent interpersonal and communication skills. You will also be IT literate with an interest in healthcare. We are looking for individuals to demonstrate in their application and at interview an understanding of what working in a healthcare environment requires.
If you would like to work in an administrative support role, interacting with a multidisciplinary team in a caring environment, then this could be the post for you.
Main duties of the job
1.1. The radiotherapy department at the Royal Marsden Hospital NHS Foundation Trust treats approximately 5000 new patients per year across the two sites at Sutton and Chelsea. Treatment is delivered by teams of therapy radiographers who work closely with medical Physics, clinical oncologists and nursing staff. Currently both departments in Chelsea and Sutton support the neuro-oncology stereotactic radiosurgery service which delivers treatment to approx. 400+ patients per year.
1.2. The post-holder will be based at the Sutton site and be primarily responsible for the patient administration and communications around the stereotactic service. The duties of this post will be varied and the post holder will need to become proficient in the use of various IT systems that underpin the administrative tasks.
1.3. The post holder will be required to understand the radiotherapy organisational and management structure. The post holder will also be required to understand how the SRS service fits with main radiotherapy and the referral pathways that feed into to the trust.
1.4. The post holder will liaise with medical, physics clerical and support staff within the department and external referring hospitals as necessary. The key working relationships will be with the Supt Radiographers and Advanced Neuro-oncology Specialist radiographers, Clinical Services Divisional staff and external stakeholders.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
1.1 Staff Administration - General
1.1.1 Be familiar with using the hospital computer systems to access data and patient data as necessary.
1.1.2 Be familiar with using the radiotherapy booking system to access patient appointments
1.1.3 Take part in the management of patient pathways, appointments, and information needs for the stereotactic service
1.1.4 Assessment and understanding of radiotherapy bookings and associated appointments
1.1.5 Responsible for timely and accurate response and redirection to booking requests
1.1.6 Attend the stereotactic multi-disciplinary meetings as necessary and relevant to role
1.1.7 Communicate all information in relation to patient pathway as requested to patients.
1.1.8 Be able to demonstrate empathetic skills when communicating with patients.
1.1.9 Maintain and develop own personal standards of care and technical ability in relation to role
1.1.10 Filing and photocopying upon request of the Superintendent
Person specification
Education/Qualifications
Essential criteria
- GCSE Level 4 or above (or equivalent). In Maths and English A
Desirable criteria
- Level 3 education or training
Experience
Essential criteria
- Experience of working within health
- Experience in a front facing role dealing directly with clients
- Experience of working in a time pressured environment requiring the management of competing demands
- Experience of working in a clerical role requiring knowledge of administrative and organisational procedures.
- Experience of office management
- Experience in data entry
Desirable criteria
- Experience of working within radiotherapy
- Experience with booking systems and in using a Digital Health Record
Skills/Ability/Knowledge
Essential criteria
- Ability to produce accurate and consistent work with attention paid to detail whilst working to tight deadlines.
- Ability to exercise personal responsibility/initiative within appropriate boundaries
- Computer literate with associated keyboard skills
- Be competent with Microsoft Office applications and principles of data entry
- Have demonstrable problem solving and decision-making ability to be able to solve straight forward problems without supervision
- Commitment to own personal and professional development, as well as to the training and support of others.
Desirable criteria
- Understanding of the complexity of the NHS and knowledge of important initiatives/policies that have shaped the NHS as well as the likely changes over the next 3-5 years
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Helen Taylor
- Job title
- Lead Cyberknife Radiographer
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Recruitment Support Team
- Telephone
- 01629 690825
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