Job summary
- Main area
- Charity
- Grade
- £25650 - Non AfC
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 282-CHARITY-A
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Marsden Sutton
- Town
- Sutton
- Salary
- £25,650 per annum
- Salary period
- Yearly
- Closing
- 26/08/2024 23:59
Employer heading
![The Royal Marsden NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/82.png)
Volunteer and Community Fundraising Assistant
£25650 - Non AfC
Job overview
We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.
The Community Fundraising team stewards some our most dedicated supporters and volunteers. As Volunteer and Community Fundraising Assistant you will focus on supporting Charity activity through our volunteer programme and being the first point of contact for supporter enquiries. You will also provide administrative support across the Community Fundraising team.
Main duties of the job
We know that to succeed it is critical to work collaboratively, with a set of shared behaviours that guide and govern how we work every day. In consultation with our staff, we have defined five Values which we believe are central to who we are and how we work and we are committed to living them daily.
The Charity is committed to raising £150 million, through a major fundraising appeal, for a new major development project in Chelsea, which will launch in 2024/25. There is also an extensive portfolio of engaging projects outside of the capital appeals, that help to support all aspects of the hospital’s work to improve the lives of cancer patient
Working for our organisation
The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023.
We have exceeded our fundraising targets, over the past three years, raising over £90m against a target of £83m and making over £82m in funding available to The Royal Marsden. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.
Detailed job description and main responsibilities
Please see attached full job description for further information and detail.
Supporter care
• Act as the first point of contact, both on the telephone and in person, to supporters contacting the fundraising office, dealing with bereaved and distressed people in a professional manner.
• Work with the Volunteer Services team and the Senior Volunteer and Community Fundraising Executive to identify and recruit volunteers.
• Handle volunteer enquiries, including processing applications, carrying out volunteer interviews and inductions.
• Undertake day to day volunteer administration, including volunteer rotas and logging volunteer hours.
• Support the Charity volunteer stewardship programme, co-ordinating with the Senior Volunteer and Community Fundraising
Person specification
Experience and knowledge
Essential criteria
- Ability to build strong and effective working relationships and manage multiple stakeholders
- Computer literate and competent with Microsoft products
Desirable criteria
- Experience of using databases
Key competencies
Essential criteria
- Excellent communication and interpersonal skills, with the ability to work closely and effectively with staff and volunteers
- Excellent organisation skills and attention to detail
- Proactive approach to problem solving
- Able to work efficiently and effectively on a variety of tasks using own initiative and good judgement, prioritising to meet deadlines
Desirable criteria
- An interest in cancer and health issues, with an understanding of NHS practices and procedures
Documents to download
Further details / informal visits contact
- Name
- Melanie Carter
- Job title
- Senior Volunteer & Community Fundraising Executive
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Recruitment Support Team
- Telephone
- 01629 690825
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