Job summary
Employer heading
Primary Care Delivery Assistant
NHS AfC: Band 4
NHS North East London Integrated Care Board (ICB) was formed on 1 July 2022.
We are an exciting new organisation putting the needs of communities at the heart of our commissioning arrangements.
We are working with local people and partners across health, social care and the voluntary sector in innovative ways to improve health and wellbeing for all our communities. Our key priority in the next year will be to develop closer integrated and collaborative ways of working with all our partners to implement our Out of Hospital Strategy.
We can only do this with great staff who are encouraged and supported, which is why we invest in them, listen to them, make sure we are representative of our populations and that we foster their health and wellbeing.
Please note that all vacancies will be subject to a 6 months' probation period in line with the Probation Policy.
Job overview
The NEL Primary Care Delivery Team are seeking to recruit a Delivery Assistant to work across Primary Care and the Quality Improvement team (EQUIP) to provide high quality administrative support.
This is an exciting time to join the Primary Care Team periodically based at Unex Tower, Stratford, as a Delivery Assistant the postholder will have the opportunity to deliver both business as usual and a range of Primary care delivery and transformation projects which will assist the Primary Care Delivery Team to shape the future of modernisation, transformation and quality in North East London (NEL).
Please review the attached job description, if you consider yourself to have the required skills and able to work in a fast paced environment and support the team to improve health outcomes for NEL residents we are interested to hear from you.
If you have any questions about the role or would like to have an informal discussion please email [email protected] (Primary Care) or [email protected] (EQUIP)
Main duties of the job
The post-holder will be highly motivated and enthusiastic individual to provide and coordinate administrative and secretarial services; including for example, arranging meetings, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the Deputy Director of Delivery and/or Place team with the management of projects, gathering information and undertaking enquiries as and when is necessary for the primary care place team and the directorate as required.
Other duties include:
- Maintain the various primary care information data bases
- To collate information/data for producing reports and timely returns
- To manage incoming and outgoing communication via the generic email boxes
- To respond to stakeholder enquiries and direct/escalate appropriately
Working for our organisation
NHS North East London Integrated Care Board (ICB) was formed on 1 July 2022.
We are an exciting new organisation putting the needs of communities at the heart of our commissioning arrangements.
We are working with local people and partners across health, social care and the voluntary sector in innovative ways to improve health and wellbeing for all our communities. Our key priority in the next year will be to develop closer integrated and collaborative ways of working with all our partners to implement our Out of Hospital Strategy.
We can only do this with great staff who are encouraged and supported, which is why we invest in them, listen to them, make sure we are representative of our populations and that we foster their health and wellbeing.
Please note that all vacancies will be subject to a 6 months' probation period in line with the Probation Policy.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for full duties and responsibilities.
Person specification
Education / Qualifications
Essential criteria
- Educated to NVQ level 3
Experience
Essential criteria
- Experience in a healthcare environment
- Experience of working in administration including office systems
- Good problem-solving skills and ability to respond to sudden unexpected demands
- Clear communicator with excellent writing and data entry skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
Knowledge
Essential criteria
- Knowledge of project principles, techniques and tools, such as Microsoft Project
- Good knowledge of office IT systems and software e.g. Word, Excel and PowerPoint
- Understanding of the public sector
- Evidence of planning and delivering programmes and projects and services on time and to budget, adjusting resources accordingly
Documents to download
Further details / informal visits contact
- Name
- Miren Querejeta Lopez
- Job title
- Primary Care Delivery Manager
- Email address
- [email protected]
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