Job summary
Employer heading
RTT Patient Pathway Validator
NHS AfC: Band 4
Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.
The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients
- Rated Good by the CQC
- Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
- Our Research and Innovation Centre works closely with our main academic partner, University College London
- Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
- Further major redevelopment underway across the Stanmore site – improving and modernising our facilities to maintain our position as the UK’s leading centre for orthopaedic medicine
- In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
- Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.
This is a great time to join us and play a critical role in the next stage of RNOH’s journey to achieving an outstanding CQC rating.
Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:
- Patients first, always
- Excellence, in all we do
- Trust, honesty and respect, for each other
- Equality, for all
Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon.
Job overview
· The post holder must understand all aspects of a patient’s pathway from referral to treatment including the following:
- Reading and understanding patient case notes
- Receipt and entry of the referral
- Booking and cancelling outpatient appointments
- Post session recording of outpatient attendances
- Adding patients to day case / inpatient waiting lists
- To Come In (TCI) offers, deferred treatment and pause periods
- Admitting, transferring and discharging patients
- RTT status code at all points of the patient pathway
- How to correct PAS entries.
· Adding / removing patients on the Patient Tracking List (PTL) and ensuring patients are booked in accordance with the Trust Elective Access Policy.
· Ensure PTL records are accurate by cross checking with a range of sources from patient letters to patient case notes.
Please see Job Description for full details
Main duties of the job
· The post holder must understand all aspects of a patient’s pathway from referral to treatment including the following:
- Reading and understanding patient case notes
- Receipt and entry of the referral
- Booking and cancelling outpatient appointments
- Post session recording of outpatient attendances
- Adding patients to day case / inpatient waiting lists
- To Come In (TCI) offers, deferred treatment and pause periods
- Admitting, transferring and discharging patients
- RTT status code at all points of the patient pathway
- How to correct PAS entries.
Please see Job Description for full details
Working for our organisation
Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world’s most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/
Detailed job description and main responsibilities
In summary the post holder will have:
- Excellent knowledge of the 18 week rule suite and associated guidelines and presviosu NHS experience.
- Experience of clinical systems and referencing clinical documents and diagnostic results.
- The ability to actively manage the administrative processes associated with patient pathways and review the functioning and effectiveness of clinical teams.
- The ability to work effectively as part of the onsite validation team to ensure that pathways are validated and corrected.
- The ability to ensure extensive feedback on validations completed on a pathway basis and to give an audit trail of the validations fulfilled on a daily basis.
- To be able to utilise the MS Excel application as required to record validations.
- To be able to communicate well with all team members including multidisciplinary teams as well as patients and relatives as required.
Person specification
Education
Essential criteria
- Educated to GCSE standard or equivalent
- Achieved Grade C in English Language & Maths GCSE or equivalent.
Desirable criteria
- Educated to A Level standard or equivalent.
Experience
Essential criteria
- Previous experience in RTT validation.
- Previous administrative or clinical experience
- Use of Electronic Patient Record or other hospital patient administration systems.
Desirable criteria
- Knowledge of iCS, Sunquest ICE, CRIS (PACS) or similar hospital systems.
Skills & Knowledge
Essential criteria
- Good oral and written communication.
- Ability to work well with other departments and staff groups.
- Strong knowledge of MS Office and MS Outlook
Desirable criteria
- Good knowledge of the processes within a hospital setting.
Attributes
Essential criteria
- Ability to use initiative
- Ability to work under pressure.
- Ability to work independently and proactively.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amanda Peel
- Job title
- Assistant Operations Manager
- Email address
- [email protected]
- Telephone number
- 0208 385 3058
- Additional information
If you have applied for this post previously please do not apply again.
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