Job summary
- Main area
- Older Adult Mental Health Service in an integrated care service with CHS
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9-5)
- Job ref
- 334-NUR-6332729-LF
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Heavers Resource Centre
- Town
- South Norwood
- Salary
- £28,837 - £31,539 per annum Incl. HCAs
- Salary period
- Yearly
- Closing
- 15/07/2024 23:59
- Interview date
- 26/07/2024
Employer heading
Nursing Associate Health Care Assistant Band 4
NHS AfC: Band 4
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
We are looking for a Community health care support worker likely with psychiatric experience, to follow up Older adult service users and carers after they’ve been assessed by a Senior member in the team presenting with comorbidity of mental health and physical health issue inclusive of social issues. The post holder will receive direct supervision from the Band 7 CNS where they can develop further in their role.
The post holder will aim to provide a flexible, responsive and pro-active programme of care and support for the service users and their carers. You will be required to links across a wide variety of statutory and non- statutory organisations such as Housing, community organisations as well as other voluntary and non -voluntary services. You will also be involved in specialist mental health assessments and the application of evidence based psychosocial interventions at a low level to provide safety for patients.
As a Band 4 Nurse within our team there are many opportunities for personal development, and learning opportunities around social care, physical health care, and MDT working, with an opportunity to take part in teaching and education from patient to carers and as well as third sector.
Main duties of the job
- Follow up patient in the community who has been assessed by the team and needing support for their social care, physical care or mental health care needs.
- See to patient physical health needs that is impacting on patient's mental health i.e blood pressure, weight loss, stress
- Support carers and advising them about available support in the community
- carry out simple care needs assessment and record keeping on epjs
- work autonomously with support from their supervisor/ manager of the team
- Risk assess patient in the community for the older adult population
- Support community patient to access their GP in order to reduce inequality in services
Working for our organisation
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- Accommodation, our staff benefits from keyworker housing available which is available on selected sites
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Staff restaurants
Detailed job description and main responsibilities
Clinical Skills
1. Working autonomously within the parameters of the role leading on
implementing the delivery of quality nursing care, contributing to the physical,
psychological, social, recreational and spiritual care in a recovery-focused way
through therapeutic engagement and activities, and taking steps to address any
issues that arise.
2. Leading on and undertaking activities to ensure that the fundamentals of care
are met - nutrition, hydration, hygiene, comfort, emotional and social support
3. Following assessment and admission of service users / patients supporting the
management of care needs through:
a. Initial data collection
b. Monitoring of individual service user / patient progress
c. Feedback and discussion
d. Producing reports and in-care reviews
e. Devising a plan of care and interventions supervised by a Registered Nurse.
4. In a junior leadership role leading on and directing junior to staff in providing
hands-on care to service users including:
a. Undertaking 1-1 engagement with service users in an honest, open and non-judgmental way.
b. Recognising and valuing service users as individuals, acknowledging the
importance of maintaining the service user’s respect and dignity at all times
and ensure that the care provided respects equality and diversity.
c. Contributing to the development of care plans that reflect service user needs
and relevant patient care documentation working in partnership with service
users, wider MDT and friends/relatives/significant others.
d. Escalating any concerns to relevant Health Care Professional.
e. Monitoring and recording service user clinical observations, such as Physical
observations and vital signs and escalating as appropriate any signs or
symptoms of deterioration or that do not fulfill the personal parameters to the
relevant professional (Registered Nurse or Doctors). Promote healthy
lifestyles and give health promotion advice and support.
f. Implementing the principles of ‘recovery’: encouraging and supporting service
users to engage with healthy lifestyles, facilitating psychosocial activities and
other activities of their interest. Where appropriate contributing to
psychological interventions under the guidance of a registered professional.
5. Escorting service users, as required, in line with Trust policies.
6. Facilitating the admission and discharge of service users, ensuring needs of the
patient are met including activities such as property checks, orientation to
services, and ensuring that community support needs are met.
7. Advocating for service users’ needs and rights within Trust policy. Encouraging
and empowering service users to have an optimum level of responsibility for
their individual programme of care.
8. Subject to the requirements of a particular service area and within the confines
of the role, following trust policy/government regulatory guidance and upon
successful completion of an approved programme of study and competency
assessment signed by ward manager for the clinical area, the post-holder will
administer routine medications.
9. Supporting and ensuring the day-to-day smooth running of the clinical area.
This will include coordinating and prioritising activities.
Person specification
Education & Qualification
Essential criteria
- Foundation Degree – or studying towards or equivalent level of educational attainment
- Completion of Care Certificate and acquired competencies
- English and Mathematics basic qualifications (eg GCSE at Grade C or above or evidence of Level 2 in Functional skills for numeracy and literacy)
Experience and Knowledge
Essential criteria
- Clinical experience minimum 1 year and experience of engaging with service users / patients
- Knowledge of treatment options.
Desirable criteria
- Experience in different clinical care settings
- Experience in supervision of staff
Skills and abilities
Essential criteria
- Able to provide quality care that is responsive to service user’s needs, with supervision available but not always present, and acting on own initiative, within protocols, policies and care plans.
- Able to plan and co-ordinate and prioritise own and team work within a shift system.
- Communications skills – receiving and conveying sensitive information, with staff and with service users and able to keep accurate records. Knowing when to escalate concerns and to whom Credible in a multi-professional environment
- Ability to positively engage distressed individuals and de-escalate highly-aroused situations
- Highly resilient and able to respond to difficult interpersonal situations, which may, at times, be traumatic / distressing.
Desirable criteria
- Training and experience in specialist skills such as ECG, Vital Signs, Phlebotomy
- Experience in facilitating groups
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Raziah Nanuck
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 02032280110
- Additional information
Contact Miriam Mafoti via same number as above or on 02032289519
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