Crynodeb o'r swydd
Teitl cyflogwr
CAMHS Team Administrator
NHS AfC: Band 4
Trosolwg o'r swydd
Harrow CAMHS is a very busy & friendly service and we are looking to employ an enthusiastic and experienced Team Administrator to support the delivery of the service. Our administration team are key to ensure the smooth running of our services.
The post holder will be responsible for all day-to-day administration tasks They will need to take initiative in prioritising their own workload and helping with the team’s workload. They will need to ensure that the service objectives and deadlines are met.
You will be required to provide high quality, comprehensive administrative support to the team using your excellent communication, organisational and IT skills. You should be able to work independently, using discretion, judgement and critical analysis where appropriate.
CNWL are committed to progressing and supporting their staff with career development and training, and ensuring staff health and well-being and job satisfaction.
Harrow is a culturally diverse borough and we are keen to provide culturally appropriate services to families and support applications from appropriately qualified candidates from the borough of Harrow.
Prif ddyletswyddau'r swydd
The CAMHS Team Administrator will provide administrative support to the CAMHS local service. They will work within service level standards to deliver an efficient and effective service; dealing with telephone and personal enquiries from patients, carers and members of the public, GPs and other healthcare professionals and statutory and non-statutory organisations.
The CAMHS Team Administrator will provide non-clinical information and advice to patients and relatives within the boundaries of the role. Also, taking accurate messages, responding appropriately and passing information on in the appropriate manner; escalating issues to clinical staff appropriately.
Gweithio i'n sefydliad
There’s a place for you at CNWL.
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The successful applicant will be proficient in the use of the Microsoft Office suite of programmes, and previous experience of an electronic patient record system like System One would be advantageous. In return, we are offering the opportunity to work in a supportive and friendly environment, where supervision and performance reviews/appraisals form part of our ongoing development of staff. The post will be supervised by the Senior Site Administrator.
Manyleb y person
Experience
Meini prawf hanfodol
- • Relevant experience of working in an administrative role
- • Skilled in using Microsoft Word and Microsoft Excel
- • Ability to prioritise workload, and plan and organise own time effectively as well as exercise own judgement when dealing with enquiries from patients, parents/carers or other professionals.
- • Data entry skills including knowledge of using Excel
Meini prawf dymunol
- • Knowledge of Patient Administration system
- • Experience of working in the NHS with children and adolescence (0 – 18 years)
- • Experience of working in the NHS and knowledge of mental health terminology.
- • Experience of working in a culturally diverse inner-city area. Working in a Multidisciplinary Health Team
- • Knowledge of the Data Protection Act and Caldicott Guardian
Qualifications
Meini prawf hanfodol
- NVQ 3 in Business Administration or evidence of equivalent practical experience
- Educated to GCSE standard or equivalent.
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Alezena Parry
- Teitl y swydd
- Business Manager and Interim Team Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07597 035822
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Cyfeiriad
-
Argo House 180 Kilburn Park Road
London
NW6 5FA
Rhestr swyddi gyda Central and North West London NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector