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Job summary

Main area
volunteer
Grade
Volunteer
Contract
Voluntary
Hours
Flexible working
Job ref
277-6448058-VOL
Employer
Oxleas NHS Foundation Trust
Employer type
NHS
Site
Queen Mary’s Hospital
Town
Sidcup
Salary
£0 Voluntary Role
Closing
19/07/2024 23:59

Employer heading

Oxleas NHS Foundation Trust logo

Volunteer Administration Assistant

Volunteer

Job overview

Volunteer Administration Assistant

 

Volunteers will primarily work to support with a new pilot to improve the collection of sensitive Equality data as part of Oxleas pledge to reduce health inequalities. Volunteer staff will be supported to develop their existing skillset, and this may include both data entry and supporting service users to complete questionnaires.

Main duties of the job

Common tasks can include:

·        Learning key administrative skills

·        Data entry

·        Using the patient record system (RiO)

·        Entry of sensitive patient data

·        Photocopying and scanning

·        Supporting patients to complete questionnaires

·        Using common software packages such as word and excel

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

  • We’re Kind
  • We’re
  • We Listen
  • We Care

Detailed job description and main responsibilities

Volunteer with previous experience of administrative work would be beneficial though not essential.

Should have good communication skills and of a polite and friendly nature

To comply with Trust policies regarding confidentiality at all times

Attend support and supervision sessions (a minimum of 1 session every 3 months)

Able to commit to regular hours of volunteering and must be able to volunteer for a minimum of 6 month period.

Must be available to attend training as required for the placement and or personal development.

You will be reimbursed for travel within the boroughs of Bexley, Bromley and Greenwich (must provide original receipts if using public transport) and you can also claim for lunch or other subsistence costs (maximum of £5/day) if your volunteering exceeds 4 hours in a day (please refer to volunteers policy for further details).

Work within Oxleas policies, procedures and guidelines (PPG’s) by

            Ensuring confidentiality is adhered to at all times.

            Undertaking responsibility for adhering to Health & Safety requirements and attending relevant statutory training.

            Ensuring that actions and behaviour falls within the equal opportunities policy.

            Promote at all times a positive image of mental ill health ensuring respect for the dignity and rights of individuals is upheld at all times.

            Be aware of Data Protection.

Person specification

Knowledge

Essential criteria
  • A good knowledge of computer packages is required

Skills

Essential criteria
  • Be able to work on ones own initiative

Communication

Essential criteria
  • excellent communication skills are required

Employer certification / accreditation badges

Veteran AwareNo smoking policyAge positiveInvestors in People: GoldDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Heather Ritchie
Job title
Service Lead and Operational Manager; Bexley MSK
Email address
[email protected]
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