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Job summary

Main area
Ophthalmology Medical Staff
Grade
Band 3
Contract
Apprenticeship: 22 months (Fixed term)
Hours
Full time - 37.5 hours per week
Job ref
162-6163-KK
Employer
Barking Havering and Redbridge Univ Hospitals NHS Trust
Employer type
NHS
Site
Queen's Hospital
Town
Romford
Salary
£26,215 per annum inclusive
Salary period
Yearly
Closing
28/07/2024 23:59

Employer heading

Barking Havering and Redbridge Univ Hospitals NHS Trust logo

Band 3 Apprentice Admin & Clerical Support Ophthalmology

Band 3

 

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙

https://youtu.be/WwL9BRr45nw?si=NIU808Lb_Z6zv2Bq

Job overview

The Ophthalmology team are looking for a full time Apprentice Admin & Clerical co-ordinator to join their established team and help support Primary Care and other administrative duties.  The successful candidate would be computer literate, able to work well under pressure, prioritise tasks and be a committed team member that strives for improvement in patient care and be proactive in service improvements.
 
You will have excellent communication skills, be committed, caring and compassionate and be able to work as part of a multi-disciplinary team.      Alongside the role you will complete the Level 3 Business Administration Apprenticeship. If you already hold this or another healthcare qualification at Level 3 or above, then you are not eligible to apply. If you do not hold the required level of Maths and English, you will also complete Functional Skills Level 2.
 
Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification.  
To be eligible for an Apprenticeship you must meet the following criteria:
Be 18 years old or over, have the right to work in the UK (without restrictions),have been permanently resident in the UK for the past 3 years .

Main duties of the job

The busy Ophthalmology Department at BHRUT has an exciting opportunity for a full-time administrator. The role is cross-site covering our busy ophthalmology department.

This role provides high-quality patient care through dedicated administrative and clerical support and strong teamwork.  The post holder will support administrative functions relating to our patient’s care pathways including answering telephones, booking new and follow up appointments, and covering preparation of surgical notes.

 

Working for our organisation

We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with.

Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role.  Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact  Nichola Ceesay, Recruitment Advisor, on 01708 435000 ext. 4176.

Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person specification

Experience/ Knowledge

Essential criteria
  • NHS Experience
  • RTT Experience
Desirable criteria
  • Scheduling Experience
  • Customer Care
  • Microsoft Packages

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareArmed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Deborah Boxall
Job title
Ophthalmology Patient Pathway Manager
Email address
[email protected]
Telephone number
01708435000
Additional information

Ext. 6952

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