Job summary
Employer heading
Band 7 Safeguard (Ulysses) System Manager
Band 7
PEOPLE are at the HEART of everything we do
This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙
Job overview
Main duties of the job
• To coordinate activity and provide support in the operation of the Trust’s Risk Management Systems (currently Safeguard/Ulysses) to support the delivery of effective quality governance and risk management processes.
• To develop the Safeguard Risk Management System for each of the modules (Incident reporting, Risk Register, Complaints, Inquests, Claims, Alerts,
• Risk & Safety) to ensure that they are maximised for ease of data entry, comprehensive data capture and accessible data reporting.
• Work with Safeguard/Ulysses users to encourage adherence to protocol for data capture and analysis, and to ensure consistency of data across all modules of the Safeguard/Ulysses Risk Management System.
• Provide Safeguard/Ulysses training to staff as required and ensure that users have the correct access.
• Provide first line support in the management of the Safeguard/Ulysses contract and be the key point of contact between the Trust and the system supplier.
• To monitor all incidents, inquests, complaints, claims and risks on the system to be able to identify and flag trends.
• Post holder must be able to work with minimal supervision, have excellent communication and time management skills, use considerable initiative and act in a professional manner.
Working for our organisation
We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with.
Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989
Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person specification
Education/ Qualifications
Essential criteria
- Educated to Postgraduate/Masters (or equivalent experience) level.
Experience/ Knowledge
Essential criteria
- Knowledge and understanding of Safeguard/Ulysses system.
- Demonstrable experience of designing and producing complex reports involving the manipulation of large amounts of complex data.
Desirable criteria
- Previous experience in staff management.
- Knowledge and understanding of PSIRF reporting requirements.
Documents to download
Further details / informal visits contact
- Name
- Ruby Mangal
- Job title
- Quality and Patient Safety Lead
- Email address
- [email protected]
- Telephone number
- 01708435000
- Additional information
Ext 4962
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