Crynodeb o'r swydd
Teitl cyflogwr
Course Administrator
Band 3
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Trosolwg o'r swydd
The post holder will be expected to support their team, department and organisation to achieve the Trust's Values in their day to day work.
Prif ddyletswyddau'r swydd
Communicate effectively with a range of people. Ensure Complex calls from anxious and distressed clients are dealt with effectively and appropriately. Respond to enquiries. Facilitate the smooth running of the service dealing sensitively with any complaints. Administering the Learning Management system.
Gweithio i'n sefydliad
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 p.a. pro rata for part time).
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Manyleb y person
Essential
Meini prawf hanfodol
- Experience in training administration
Meini prawf dymunol
- Previous reception/customer service experience
Essential
Meini prawf hanfodol
- GCSE's including Maths and English
Meini prawf dymunol
- NVQ Administration Level 3 or equivalent experience
Essential
Meini prawf hanfodol
- Experience in learning management software systems
Meini prawf dymunol
- Experience in working in a busy office environment
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Vanessa Higby
- Teitl y swydd
- Training and Development Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 03005551201
Rhestr swyddi gyda NELFT NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector