Job summary
- Main area
- Medical Equipment
- Grade
- NHS AfC: Band 6 (Indicative)
- Contract
- Permanent
- Hours
- Full time - 37.5 sessions per week (Shift pattern (Rotating 07:00-15:00, 08:00-16:00, 09:00-17:00))
- Job ref
- 308-CORP-3023
- Employer
- London Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- Logistics Support Unit
- Town
- Rainham
- Salary
- £42,939 - £50,697 Per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 10/04/2025 23:59
Employer heading
Medical Engineering Technician Specialist
NHS AfC: Band 6 (Indicative)
London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.
We employ over 9,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.
In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.
Job overview
The post holder will play a critical role in ensuring the safety, reliability, and performance of a wide range of medical devices used across the Trust. The role includes planned preventative maintenance, fault diagnosis, and repairs, as well as acceptance testing of new equipment. Additionally, the technician will support adverse incident investigations, implement field safety notices and medical device related safety alerts, and maintain accurate technical records to ensure compliance with regulatory requirements. Working closely with operational teams, clinicians, and suppliers, the technician ensures that medical devices are available, safe, and fit for frontline use.
This position requires strong technical expertise, problem-solving abilities, and great attention to detail. A solid understanding of medical device maintenance, electrical safety testing, and compliance with medical device regulations is essential. The role also involves effective communication of technical information, collaboration with key stakeholders, and ensuring that equipment management processes align with safety and operational standards.
Main duties of the job
The post holder will be responsible for the maintenance and management of medical devices, ensuring they meet operational needs and regulatory standards. Key responsibilities include conducting planned preventative maintenance, troubleshooting and repairing faults, and maintaining accurate records in the Trust’s asset management database. The role also involves liaising with manufacturers and third-party service providers to oversee equipment servicing, implementing safety corrective actions, and managing field safety notices.
In addition to technical duties, the role requires effective collaboration with operational managers and vehicle preparation teams to maintain stock levels and coordinate the retrieval of faulty or service-due equipment. Providing technical training, supervising junior colleagues, and contributing to departmental working groups are also key aspects of the role. Strong organisational skills, attention to detail, and a proactive approach to service delivery are essential to ensure high-quality medical device management across the Trust.
Working for our organisation
Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London – using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Detailed job description and main responsibilities
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· Perform planned preventive maintenance and safety inspections on a wide range of medical equipment in accordance with manufacturers’ recommendations, with a particular focus on high-risk devices such as defibrillators, ventilators, chest compression systems, syringe drivers, and others. · Conduct complex fault-finding and repairs on medical equipment, ensuring timely resolution of technical issues. · Assess, commission, and perform acceptance testing on new medical equipment prior to clinical use. · Implement corrective or preventive actions in response to manufacturers' field safety notices, national patient safety alerts, and MHRA bulletins. · Investigate adverse incidents involving medical equipment independently or in collaboration with the Section Manager. Provide detailed technical reports, offer expert advice, and recommend preventive measures where applicable. · Maintain an up-to-date and accurate medical equipment inventory within the Trust’s asset management database, ensuring data integrity and completeness. · Accurately complete and store all technical records related to maintenance, repairs, and investigations in both paper and electronic formats. · Support the integration and connectivity of applicable medical equipment within the Trust’s IT infrastructure. · Manage the decommissioning and disposal of medical equipment in compliance with Trust policies and regulatory requirements. · At the request of the Section Manager, prepare and submit regular reports on key aspects of medical equipment, including service compliance, repairs, decommissioning, operational status, disposal, and other relevant metrics. · Assist the senior management team in evaluating and selecting new medical equipment for procurement, ensuring suitability and cost-effectiveness. · Collaborate with manufacturers and third-party contractors, often directing priorities and workloads as appropriate. · Provide technical advice on the use, application, and availability of new and existing medical equipment in response to clinical and operational queries. · Support the development and update of training materials and troubleshooting guides for end users of medical equipment. · Contribute to the development of enhanced auditing processes for medical equipment, covering inventory management, servicing, and repair. · While this role has no formal line management responsibilities, it requires the supervision and coordination of work performed by internal colleagues, suppliers, and contractors. This includes reviewing completed work, providing constructive feedback, and requesting corrective actions where necessary. · Analyse and interpret technical data to inform decision-making and ensure the ongoing provision of safe and reliable medical equipment. · Adhere to Trust policies and procedures, maintaining competency in servicing and maintenance activities. This includes attending mandatory training sessions provided by external suppliers as required. · Maintain own Continuing Professional Development. · Perform any other reasonable duties appropriate to the role and banding. |
Person specification
Qualifications
Essential criteria
- Bachelor’s degree in Clinical Engineering, Electrical Engineering, or an equivalent qualification.
Desirable criteria
- Registered as a member of the Voluntary Register for Clinical Technologists.
- Postgraduate degree in Medical Devices Management or an equivalent qualification.
Knowledge
Essential criteria
- Extensive knowledge of medical equipment and electro-mechanical systems.
- Significant practical experience in performing test procedures to verify the performance of medical equipment and conducting preventative maintenance, servicing, inspection, repair, calibration, acceptance testing, and electrical safety testing.
- Significant practical experience in working with electro-medical engineering workshop practices.
- Experience using medical equipment databases.
- Strong understanding of patient and staff risks arising from equipment failure.
- Knowledge of relevant legislation, national standards, and guidance including: MHRA Managing Medical Devices Guidance, UK MDR 2002, IEC 60601-1, IEC 62353)
Skills
Essential criteria
- Skills for analysing and diagnosing faults in complex, multi-faceted equipment.
- Ability to work effectively both independently and as part of a team.
- Capable of supervising junior staff.
- Proficient in using Microsoft Excel, Word, and other relevant software for document creation and data extraction.
- Dexterity, co-ordination and sensory skills for use of precision tools, maintaining delicate equipment.
- Ability to perform repetitive equipment testing, work in awkward position, some lifting of heavy equipment.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Desmond Mascarenhas
- Job title
- Supply Chain Specialist - Medical Equipment
- Email address
- [email protected]
- Telephone number
- 07385347470
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