Job summary
- Main area
- Outpatients
- Grade
- Band 3
- Contract
- Permanent: Long hours
- Hours
- Full time - 37.5 hours per week (5 days a week Monday-Friday, 8:30am-5.30pm.)
- Job ref
- 213-HCA-PRUH-7047643
- Employer
- King's College Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Princess Royal University Hospital
- Town
- Orpington
- Salary
- £28,622 - £30,225 Per annum including High Cost Area
- Salary period
- Yearly
- Closing
- Today at 10:00
Employer heading
Senior Healthcare Assistant - Outpatients Department
Band 3
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.
Job overview
An exciting opportunity has arisen for highly motivated, experienced Senior Healthcare Assistants to work as part of the Outpatient Department Nursing team at Princess Royal University Hospital & South sites.
You must be caring, reliable and able to work as part of a multidisciplinary team to ensure a safe, positive patient experience.
You must have effective communication skills, be flexible and be able to adapt to changing demands and priorities. Care certificate is necessary to apply for this position.
Note: Advert will be closed early if we receive enough applications.
Main duties of the job
- To work with minimal supervision, assisting in the delivery of nursing care across sites in liaison with the multidisciplinary team.
- To assist with administrative and clerical/other clinical duties to ensure the effective running of the department.
- To supervise support and facilitate the training of junior Health care assistants.
- To maintain own personal development with support from departmental manager.
Full information can be found in the job description.
Working for our organisation
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
Detailed job description and main responsibilities
As a Senior Healthcare Assistant, the post-holder will be required to provide high quality clinical /nursing care to patients as identified by Registered nurses, they are also needed to assess individual patient care needs and concerns, and to discuss these with medical or registered nurses.
- Giving physical and psychological support to the patient throughout the appointment.
- The post-holder will be required to measure and record patients' observations, including weight, pulse, respirations, Blood glucose monitoring and blood pressure and to carry out pregnancy and other routine urine tests.
- The post holder will be required to communicate with individual and groups of outpatients to advise them of matters arising during a clinic session, for example, waiting times and signposting patients to other department such as Blood test, transport, Venetian OPD, Pharmacy etc.
- Communicate effectively with patients, families/carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, as required arrange access to information, support and other services to aid effective communication.
- Greet all patients and visitors to the department with courtesy and respect, being mindful of age specific body language and tone of voice. Demonstrate sensitivity and empathy.
- Maintain a high standard of personal behaviour, acting as a role model and ensure effective communication with all members of the multidisciplinary team, patients, families/carers and relatives.
Person specification
Education and Qualifications
Essential criteria
- Functional Skills Level 2 in Maths and English, or GCSE grade A-C or 4-9, O-level grade A-C or have a NARIC/ENIC which compares the qualification to UK GCSE.
- NVQ level 3 in Health Care or equivalent.
- Care Certificate.
Knowledge and Experience
Essential criteria
- Significant experience within a care setting /environment.
- Able to demonstrate excellent customer care skills.
- Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nicola Macey
- Job title
- Senior Sister
- Email address
- [email protected]
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