Job summary
- Main area
- Nurse, Social Work and Occupational Therapist
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Working shifts across long days, night shifts, weekends and bank holidays.)
- Job ref
- 363-CTH6607337
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- Beaumont House, Mile End Hospital
- Town
- Mile End
- Salary
- £44,806 - £53,134 Pro rata
- Salary period
- Yearly
- Closing
- 02/10/2024 23:59
Employer heading
Mental Health Practitioner
NHS AfC: Band 6
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
A new mental health service dedicated for North East London
We have set up a crisis response service which serves North East London for those experiencing a mental health crisis to call NHS 111 and have 24/7 access to the mental health support they need
Why you should join us?
In return for your commitment, we will offer you inner London weighting, a comprehensive induction package, a bespoke training programme, regular supervision, regular reflective practice and a comprehensive staff well being programme.
What we require
It is desirable that the successful applicant has a professional and personal experience of the communities in North East London. In addition, good communication skills over the telephone is essential.
Where will the service be based?
The service is based at Mile End Hospital, East London.
Main duties of the job
The post will be subject to 24 hour internal rotation and on rotation to respond to the 4 hour urgent response referrals.
The postholder will be required to respond to calls made to the crisis line, from Blue Light Emergency Services or via NHS 111.
The postholder will work with people in crisis and their families who are supporting them and who reside in these boroughs, who are experiencing a mental health crisis.
The postholder will support the band 4 crisis response practitioners in taking calls to the phone line and will be the escalation point for complex calls requiring a qualified practitioner involvement.
The postholder will provide supervision to the band 4 crisis response practitioners as delegated in the governance structure.
In conjunction with the senior management team you will ensure safe and effective crisis support is delivered on a consistent basis and that targets are met or are escalated when challenges prevent this.
To undertake a comprehensive assessment including risk assessment effectively and efficiently using the triage tool, over the telephone and ensuring an urgent face to face assessment is carried out as appropriate or the relevant blue light emergency service is deployed.
To agree crisis care plans as appropriate to the triage outcome of the call and to support and advise relatives and care givers.
Take responsibility in the absence of senior staff for ensuring adequate staffing resources to deliver the service.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
Develop and maintain a high standard of practice based on a biopsychosocial assessment framework and supportive clinical management.
Liaise and establish good working relationships with referring agents, colleagues in Primary Care services, Social Services, Community Mental Health Teams, Assertive Outreach, In-Patient services, Emergency Services, Criminal Justice, Voluntary Sector and other agencies as appropriate.
To have knowledge of and practice a range of therapeutic interventions available to reduce distress for individuals experiencing an acute mental health crisis.
Ability to work autonomously.
To work with the service in developing plans that offer supportive crisis care in the least restrictive way.
Act as a role model in the practice area, encouraging staff in supervision to sustain a supportive learning environment.
Be responsible for the maintenance and accurate recording of patient information in the documentation systems and to ensure the effective dissemination of service user information throughout the Trust.
Ensure compliance with the requirements Safeguarding Adults and Children’s policies. To ensure that staff have the required knowledge and skills to work within these procedures to support the safety of vulnerable adults and children.
Recognize the role of advocacy, promote concept of autonomy and self-empowerment and ensure members of the team comply with this.
Have an understanding of the key performance indicators for the ELFT crisis service and ensure compliance with Trust CQUINs and key performance indicators.
Identify own educational needs ensuring professional updating and development as appropriate to the relevant regulatory body.
Ensure that own compliance with mandatory training is maintained.
Ensure full engagement and potential through supervision, appraisals and performance management.
Ensure that you are suitably skilled in identifying the physical health needs of service users.
To represent the crisis service positively both internally and externally to the Trust.
Person specification
Education and Qualification
Essential criteria
- Registered Mental Health Nurse or Social Work or Allied Health Professional
- ENB 998 or equivalent
- Evidence of continual professional development
Desirable criteria
- Brief solution focused therapy and /or motivational interviewing or willingness to undertake
Experience
Essential criteria
- Post qualification experience in the field of mental health crisis or equivalent
- Demonstrable experience of assessing and planning care
- Demonstrable experience of writing concise and clear clinical reports
Desirable criteria
- Experience of providing clinical supervision, mentoring and support to more junior staff
Knowledge and Skills
Essential criteria
- Demonstrate well developed and confident professional assessment skills
- Demonstrate skills in providing effective clinical leadership
- Demonstrate excellent problem solving and conflict resolution skills
- Demonstrate a range of excellent communication skills
- Demonstrate skills in working in a rapidly changing environment
Other
Essential criteria
- Demonstrate a high level of self-awareness
- Demonstrate a genuine commitment to delivering a high standard of mental health practice for people in mental health crisis
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jayna Patel
- Job title
- Service Lead - NEL 111 Crisis Hub
- Email address
- [email protected]
- Telephone number
- 0207 565 3775
List jobs with East London NHS Foundation Trust in Allied Health Professions or all sectors