Job summary
Employer heading
Health Care Support Worker
Band 3
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
To actively participate in the assessment and care plan process, caring for both mental health and physical health needs and ensuring care is individualised and truly meets the needs of the service user.
Working with registered nurses and other members of the Multi-Disciplinary Team to ensure defined care is implemented, that patients are actively involved in all aspects of their care and fully understand their care.
To work as part of a Multi-Disciplinary Team implementing care plans, participating in CPA’s ward reviews, Mental Health Review Tribunals and Managers Hearings ensuring that the Support Worker truly influences care.
To ensure that you promote creative and meaningful activities, both individually and in groups that promotes recovery.
Main duties of the job
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Working for our organisation
An opportunity has arisen for enthusiastic and caring people to work as health care support workers within our adult and older adult wards. There are seven mental health wards within the Tower Hamlets directorate based at Mile End Hospital and one at East Ham Care Centre.
We are looking for caring and compassionate people, both experienced and inexperienced, to join our dedicated teams at Tower Hamlets Mental Health Unit and East Ham Care Centre.
To be successful in this role, you will need to be enthusiastic, forward thinking and have a keen interest in working with patients being nursed in a mental health setting. You will be working within a supportive multidisciplinary team, caring for patients with a wide range of needs.
Our care and treatment programmes are underpinned by principles of recovery and social inclusion and much of our work is co-produced with patients. You will help to ensure that the people we care for always have a strong voice. If you are committed to providing outstanding patient care with a sound knowledge of best practise, this is the opportunity for you.
Please note: These posts do not fulfil the criteria used by the Trust to sponsor employment visa's. People with working visa's who do not require sponsorship can apply.
Detailed job description and main responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Person specification
Education/ Qualification/ Training
Essential criteria
- Educated to GCSE level of equivalent
- Completed or the willingness to undertake Care certificate
Desirable criteria
- GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent
Experience
Essential criteria
- Working in a care setting
Desirable criteria
- Dealing with challenging situations
- Working with Mental Health Service Users
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Experience of providing and receiving complex, sensitive information
Knowledge and Skills
Essential criteria
- Excellent verbal and written communication skills
- Able to manage time to meet deadlines
- Ability to work autonomously
- Ability to work as part of a team
- Be able to respond with compassion and empathy
- Demonstrate an understanding of caring for people with mental health problems
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Alan Clarke
- Job title
- Deputy Borough Lead Nurse
- Email address
- [email protected]
- Telephone number
- 0208 121 5457
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