Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Bank
- Hours
- Flexible working
- Other
- Job ref
- 363-BANK-ADMIN-LUT&BEDS
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- Various
- Town
- Luton and Bedfordshire
- Salary
- £11.67 £11.67 per hour
- Salary period
- Hourly
- Closing
- 05/07/2024 23:59
Employer heading
Bank Administrator
Band 3
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
Band 3/Band 4 Administration staff required to join the East London NHS Foundation Trust Bank, covering various sites across Bedfordshire and Luton
Main duties of the job
To provide effective administrative support to clinical staff within
the teams.
To work closely with the admin team to provide an efficient and responsive
administrative provision to the teams ensuring service delivery is met.
The post requires the ability to work on own initiative and to liaise effectively with a broad range of professionals and to maintain client confidentiality. To work alongside and to cover all Administrative areas, when required and requested and to cover other administration staff across several locations in Bedfordshire/Luton, as and when the need arises.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
- Meeting and greeting service users attending outpatient clinics
- Communicating with services users, carers, family members and Health Care Professionals, both face-to-face and via the telephone
- Maintaining appointment diaries and service user records using RiO, electronic data base
- Typing correspondence
- General admin tasks as required
Person specification
Education/Qualifications
Essential criteria
- Educated to GCSE standard or equivalent
- Good standard of Written and Spoken English
Desirable criteria
- English GCSE or NVQ1
Skills/Abilities
Essential criteria
- computer Literacy
- Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing.
- Ability to prioritise workload, and plan and organise own time effectively
- 40-45 wpm typing speed
- Word packages including Word & Outlook
- Ability to work flexibly without direct supervision and prioritise workload, and plan and organise own time effectively.
Desirable criteria
- Other windows packages for example Excel, PowerPoint and Outlook
Experience
Essential criteria
- Experience of working in an administrative capacity within a team setting.
Desirable criteria
- Experience of Minute taking.
- Basic Cash Flow Management
- Experience in a health/mental health, education or social services environment.
Knowledge/ Understanding
Essential criteria
- I.T/Administration
- Knowledge of Patient Administration systems.
Desirable criteria
- An Understanding of Office Procedures
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Bambridge
- Job title
- Business Support Lead
- Email address
- [email protected]
- Telephone number
- 07919 015183
- Additional information
List jobs with East London NHS Foundation Trust in Administrative Services or all sectors