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Teitl cyflogwr
Head of Financial Systems Support
Civil Service: Grade 6
Trosolwg o'r swydd
We are recruiting a Head of Financial Systems Support, within the ERP Data & Systems which is part of the Finance directorate. The ERP Data & Systems team have responsibility for managing and improving the UKHSA Oracle Fusion system which is a vital business system used to support finance, people and procurement processes throughout the organisation.
The role will be responsible for leading a team of highly skilled functional experts in ensuring the Oracle Fusion system continues to operate at an effective level and meets user needs. The role is also responsible for ensuring system change is appropriately managed and delivered appropriately.
Prif ddyletswyddau'r swydd
Your key responsibilities will include:
• Leading and managing a team of highly skilled functional experts, managing and defining team-wide priorities to delivery an optimum service for users and stakeholders. Providing performance reporting of the team as required
• Providing expert support and advice to stakeholders across the organisation on current and future system development and functionality
• Responsibility for conducting effective and timely business analysis of organisational, team and individual needs and producing appropriate applications solutions to meet these requirements
• Responsibility for the effective integration of changes to current software applications, ensuring compatibility and reliability are maintained at the highest possible level
• Co-ordinating the resolution of any identified system defects or issues in an appropriate and timely fashion
Gweithio i'n sefydliad
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Working to Deputy Director ERP Data & Systems, you will be responsible for ensuring the UKHSA Oracle Fusion system continues to operate effectively to meet user and organisational needs. With support from your immediate team you will lead a range of initiatives to improve and enhance the existing system functionality.
You will be responsible for managing the ‘first line’ of support for system users ensuring that responses meet user needs and meet necessary resolution targets.
You will play a key role in supporting the future strategic development of the Oracle Fusion system, liaising with key suppliers to build an understanding of future development opportunities related to the Oracle Fusion system.
The role requires someone who is proactive in all aspects of their work approach, particularly in identifying areas of improvement. Someone who has the confidence to navigate, with support, a complex stakeholder and solution environment, to deliver transformative change.
Essential criteria
• Significant experience of working in a complex ERP system environment.
• Significant experience in delivering change and transformation initiatives, in either a project or operational environment, or ideally a blend of both
• Experience of supporting the delivering of change and transformation initiatives from end to end, into a live operation
• Experience of delivering system-based user support functions to a high standard
• Qualified with CCAB, CIMA or equivalent, or working towards qualification
Desirable criteria
• Significant experience of working within an Oracle Fusion cloud environment
• Significant experience of managing technology supplier relationships
• Managing Successful Programmes at Practitioner level
• PRINCE2 at Practitioner Level
• ITIL Service Management (level 4)
• Agile Project Management
• Lean Six Sigma
Stage 1: Application & Sift
You will be required to complete an application form. You will be assessed on essential criteria, and this will be in the form of:
- a CV/ Application form (‘Employer/ Activity history’ section on the application)
- a 750 word Statement of Suitability.
This should outline how you consider your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.
The CV/ Application form and Statement of Suitability will be marked separately, and you must pass both to move forward to interview.
Please do not exceed 750 words. We will not consider any words over this number.
Shortlisting: In the event of a large number of applications we will shortlist on: Experience of delivering system-based user support functions to a high standard.
Unfortunately, late applications will not be considered
If you are successful at this stage, you will progress to interview & assessment
Feedback will not be provided at this stage.
Stage 2: Interview
You will be invited to a face to face interview held at 10 South Colonnade, Canary Wharf, London, E14 5EA.
Knowledge, experience, skills & abilities will be tested at interview.
There will be a Presentation. Further details will be provided if successful and invited to interview.
Interviews are expected to be held week commencing 3rd June, 2024. Please note, these dates are subject to change.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Additional Location Information
UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's locations (Birmingham, Leeds, Liverpool, and London). There will be regular travel to our UKHSA London, Canary Wharf office.
Additional Salary Information
This role also attracts a MPS of £10,000 per annum.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
It’s important to note that there are currently exceptions to applications being considered if your conviction relates to any of the following:
- life sentences
- arson
- sexual offences
- hate and terror offences
Some departments will also consider the specific offence against the nature of the business, i.e., a conviction for fraud may rule you out for a finance role.
If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.
Starting salary
Entrants to the Civil Service are expected to start on the minimum of the pay band.
The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase.
Either case is determined by whichever is the highest.
For further details please refer to the Information Sheet - Starting Salaries & Benefits attachment .
Manyleb y person
CV / Application
Meini prawf hanfodol
- CV
Meini prawf dymunol
- Significant experience of working within an Oracle Fusion cloud environment
CV / Application
Meini prawf hanfodol
- Statement of Suitability
Meini prawf dymunol
- Significant experience of managing technology supplier relationships
CV / Application
Meini prawf hanfodol
- Significant experience of working in a complex ERP system environment
Meini prawf dymunol
- Managing Successful Programmes at Practitioner level
CV / Application
Meini prawf hanfodol
- Significant experience in delivering change and transformation initiatives, in either a project or operational environment, or ideally a blend of both
Meini prawf dymunol
- PRINCE2 at Practitioner Level
CV / Application
Meini prawf hanfodol
- Experience of supporting the delivering of change and transformation initiatives from end to end, into a live operation
Meini prawf dymunol
- ITIL Service Management (level 4)
CV / Application
Meini prawf hanfodol
- Experience of delivering system-based user support functions to a high standard
Meini prawf dymunol
- Agile Project Management
CV / Application
Meini prawf hanfodol
- Qualified with CCAB,CIMA or equivalent, or working towards qualification
Meini prawf dymunol
- Lean Six Sigma
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Katherine Lock
- Teitl y swydd
- Resourcing Support
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda UK Health Security Agency yn Gwasanaethau gweinyddol neu bob sector