Job summary
- Main area
- Paediatrics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-WCCS-1525
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- St Mary's Hospital
- Town
- London
- Salary
- £27,948 - £29,468 pa inclusive
- Salary period
- Yearly
- Closing
- 04/08/2024 23:59
Employer heading
Medical Secretary
Band 3
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
West London Children’s Healthcare was formed on 1st April 2022 bringing paediatric services at Imperial College Healthcare NHS Trust (ICHT) and Chelsea and Westminster Hospital NHS Foundation Trust (CWFT) under a single leadership structure accountable to both Trust Boards for all elements of operational, quality, safety and financial performance.
WLCH has been established to drive the changes needed to reduce variation and improve quality, experience and outcomes across all aspects of child health. We value every member of our team and we are absolutely committed to recruiting and retaining a thriving, diverse and inclusive workforce. Every member of our team has a role to play in leading and shaping the transformation required to improve outcomes by optimising joint working, sharing best practice ad constantly striving for improvement.
Our vision: Healthier futures for all children and young people in North West London
An exciting development opportunity has arisen for an enthusiastic and experienced medical secretary within our West London Children’s Healthcare.
The Children & Young People’s Service is a dynamic and rapidly growing service.
The candidate will be expected to demonstrate excellent administrative and medical secretarial skills, good communication skills, minute taking and the ability to organise and prioritise their own workload.
Successful candidates will demonstrate a commitment to learning and progression.
Main duties of the job
The post-holder will provide a comprehensive and highly efficient administration and secretarial service to Medical Consultants and teams with the department/services
- To communicate effectively with patients / carers regarding appointment and treatment related matters
- The post-holder will be expected to work independently, manage and prioritise their workload, liaising closely with the wider administration team within the department
- The post-holder will provide a comprehensive and highly efficient administration and secretarial service to Medical Consultants and teams with the department/services
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person specification
Education/ qualifications
Essential criteria
- NVQ Level 3 or equivalent qualification or experience
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Desirable criteria
- Formal Customer Care Training or willingness to undertake AMSPAR or equivalent experience
Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Proven experience of dealing with patients appointment and booking system
- Ability to prioritise work to meet tight deadlines
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
Desirable criteria
- Previous experience of working in a hospital or NHS setting
- Knowledge of medical terminology
Skills/knowledge/ abilities
Essential criteria
- Excellent communication skills.
- Good interpersonal skills including professional telephone etiquette
- Good keyboard and IT skills
Desirable criteria
- Understanding of medical terminology
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Gillian Oconnell
- Job title
- Admin Manager
- Email address
- [email protected]
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