Job summary
- Main area
- Research Operations
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (we can consider requests for flexible work pattern, including some hybrid working)
- Job ref
- 363-CP6431327
- Employer
- East London NHS Foundation Trust
- Employer type
- NHS
- Site
- ELFT Trust Headquarters
- Town
- London
- Salary
- £30,279 - £33,116 part-time salary per annum including inner London HCAS
- Salary period
- Yearly
- Closing
- 28/07/2024 23:59
- Interview date
- 07/08/2024
Employer heading
Research Operations Coordinator
NHS AfC: Band 4
ELFT has long been recognised as a centre of excellence for mental and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job overview
The goal of the Research & Innovation (R&I) team at ELFT is to maximise opportunities to participate in healthcare improvement initiatives. An exciting opportunity has arisen for an enthusiastic person to join a very well established, highly respected team. R&I at ELFT has strong links with world-leading universities and this role with offer the chance to work with senior clinicians and academics.
We are looking for a reliable and organized Research Operations Coordinator to assist with the management of daily logistics and activities thus contributing to the smooth running the R&I department.
Main duties of the job
- ensuring regulatory compliance by being responsible for information governance / data security processes related to study site files, and facilitating meetings of the Governance & Ethics Committee for Studies and Evaluations (GECSE);
- maximising quality, responsibility for our promotional channels, including the R&I internet microsite and conferences/events, to ensure we are communicating effectively, efficiently, and with up-to-date information; and
- supporting good financial management, specifically by managing procurement processes for the R&I team.
In addition to your core role, you may be called upon to support other areas from time to time and will have the chance to be involved in a range of initiatives and training opportunities to help you to develop your skills and career. You will have unstinting attention to detail to achieve high quality delivery, you will work with a range of internal stakeholders to get things done.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
See the enclosed job description and person specification for more details.
The successful applicant will have a background in operational and administrative management and be organised and enthusiastic with the ability to juggle multiple priorities in a fast-paced environment, in addition to a strong team culture and a willingness to achieve. The successful candidate will have:
- Proven work experience as an Operations Coordinator or similar role
- Good time management, prioritization, and multitasking abilities
- Excellent interpersonal skills to build strong relationships with colleagues
- Effective communication, including speaking, writing and active listening
- Able to give and receive feedback and constructive criticism from a variety of channels
- Excellent planning and problem-solving skills
Person specification
Education/ Qualification/ Training
Essential criteria
- A degree in business, operations management, or a related field; for example project management, finance, statistics, accounting, or behavioural science
Experience
Essential criteria
- Proven experience in a project management, operations, or similar role
Desirable criteria
- Previous experience working in the NHS
Knowledge and Skills
Essential criteria
- Expert-level organizational skills; need to keep track of project documentation, data, funds, and project time frames to be effective
- Must have vital planning skills; need use their keen eye for detail and spot potential problems before they become major issues and design solutions to keep plans processes on track
- Able to work flexibly, creatively, and co-operatively – contributing to the formulation and adjustment of plans
- Strong interpersonal skills, including teamwork, empathy and persuasion
- Good writing and communication skills – communicate complex information to a range of audiences and through a variety of mediums with confidence, empathy and enthusiasm
- Ability to produce clear, accurate written and verbal reports and maintain up to date records
- Solid ability to produce accurate meeting papers, excel spread sheets, graphs, reports using MS Office packages and use virtual meetings platforms
Desirable criteria
- Familiarity with the research process
Other
Essential criteria
- The ability to bring a solution focused approach to problems as they arises
- Able to work under pressure and under own initiative
- Proven ability to work effectively as a team member as well as working alone
- Proven time management skills including the ability to manage own workload within defined parameters
- Willing to undertake training (if necessary) to deliver the team objectives using new technologies and tools
- Sensitive understanding of diversity issues and an ability to promote anti-discriminatory practice/ equal opportunities.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karin Albani
- Job title
- Associate Director of Research
- Email address
- [email protected]
- Telephone number
- 07769 562 659
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