Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 5
- Contract
- Fixed term: 7 months (FTC until March 2025)
- Hours
- Full time - 37.5 hours per week (5 days working pattern)
- Job ref
- 289 - MVP009
- Employer
- Chelsea and Westminster Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- CP House
- Town
- London
- Salary
- £30,639 - £32,466 incl. HCAS per annum
- Salary period
- Yearly
- Closing
- 05/09/2024 08:00
Employer heading
Mass Vaccination Team Leader Band 5 ( Provisional Band)
NHS AfC: Band 5
Job overview
As a Team Leader, you will support working in immunisations, the post holder will work as part of a dynamic team in delivering a safe and effective service for the mass delivery of the COVID-19 vaccinations and other services.
The post holder will be responsible for providing administrative support to schools/care homes/outreaches and BAU in a roving vaccination site.
Main duties of the job
In particular, the post holder will be responsible for:
- MECC delivery
- Accessing and maintaining accurate information, adhering to confidentiality as per the site’s policy.
- Providing admin support on the vaccination activity by supporting the immuniser with vaccination delivery and vaccination records
- Recording vaccination consent and marking completion
- Ensuring infection and waste control at the vaccination station
- Responsible for customer journey and satisfaction
- Support roving satellite sites & workstreams from central hub
- Project manager
- Workforce management
Working for our organisation
About our organisation
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have over 6,000 members of staff that are PROUD to Care for nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We’re one of the best preforming Trusts in the country. We’re also one of the top trusts to work for – our staff say they’re engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as ‘Good’ in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of ‘Good’. We’ve also been awarded an ‘Outstanding’ rating for ‘use of resources’ by an NHS Improvement inspection.
Our facilities are some of the best in the country. We have been investing around £10 million a year in our estate. We are currently spending £25 million on expanding our adult and neonatal critical care facilities at Chelsea and Westminster and redevelopment of our children’s unit at West Middlesex – in partnership with our charity, CW+ and generous donors.
Detailed job description and main responsibilities
- Provide administrative support to Operations Managers
- Manage workstreams for the programme serving NWL population
- Project manage within your workstream
- Daily workstream management
- Undertake the role of ‘super user’ across all IT systems used by the admin team at a VC site
- Manage queues, patient flow to improve customer journey and customer satisfaction
- Build and maintain relationships with stakeholders
- Manage and oversee Overseas vaccination record validation
- Ensure all paperwork has been provided pre-vaccination by the citizen, check identity & confirm vaccine details (type, date, time, dose)
- Manage vaccination record amendments
- Stock management and ordering using organisations procurement systems
- Problem solving IT systems related issues for colleagues on site
Person specification
Education and Qualifications
Essential criteria
- Educated to A-level or equivalent experience
- Administrative qualification or equivalent experience
Desirable criteria
- Customer service qualification / training
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lorain Viegas
- Job title
- Regional Operations Lead - NWL Mass Vaccination & Roving Programme
- Email address
- [email protected]
- Telephone number
- 00000000000
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