Job summary
Employer heading
Residential Accommodation Officer
NHS AfC: Band 3
Job overview
Estates and Facilities team are currently for a recruiting for a Residential Accommodation Officer, to support our Accommodation Team.
This role is a permanent role the post, reporting to the Accommodation Manager, the post holder's is responsible for ensuring that the support services are delivered to meet the requirements of Stakeholders meeting all respective legal requirements, including financial procedures.
The role of the post holder is to ensure that the accommodation meets the standards of the users as specified by the Trust. This includes being the day to day link between the Trust, users and service providers, including the maintenance team.
Main duties of the job
To provide and carry out an extensive range of administrative, financial, office duties and general maintenance support ensuring the smooth day to day running of the residential accommodation services provided for Trust staff Trust wide. The post will require the ability to work unsupervised and meet deadlines as required. The accommodation office provides a frontline service to Trust staff, both in person, on the telephone and via email. The role requires a professional and courteous manner at all times incorporating the Trust PROUD values. This is a varied role requiring good organizational skills and tact when dealing with people and situations which may arise.
Working for our organisation
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Detailed job description and main responsibilities
The post holder will be responsible for overseeing the accommodation across the Trust on a day to day basis, dealing with any issues and responding to any complaints. The post holder will also provide some administration support to the Estates and Facilities team.
Please refer to the JD for full job description and responsibilities
Person specification
Education and qualifications
Essential criteria
- Meets Criteria
Experience
Essential criteria
- Meets Criteria
Skills and knowledge
Essential criteria
- Meets Criteria
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Diana Nikollaj
- Job title
- Accommodation Manager
- Email address
- [email protected]
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