Job summary
Employer heading
Deputy Information Business Partner
Band 7
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job overview
We are looking for a self-motivated Deputy Information Business Partner to join the Information Management team at CLCH. The role involves supporting the divisional information needs ensuring that operational information requirements are understood and delivered by other members of the Information Management, Business Intelligence and BIPA function.
The successful applicant will have responsibility for delivering the following:
- · development and maintenance of reporting tools including the Trust’s Information data warehouse portal.
- · waiting list management for the Trust, supporting divisions in ensuring best practice is followed.
- · oversight and compilation of the integrated finance and performance board report and quality scorecard reporting.
- · providing in-depth analytical support to divisional teams on all information reporting matters.
Main duties of the job
They will be responsible for widening the use of information amongst operational divisions, so staff can use data to actively support themselves in their work on a daily basis. They will be accountable for delivery of activity information requirements, providing advanced information analysis, developing the information use skills of operational/senior managers (for example demand and capacity planning, performance management etc.) and implementing Trust policy on information standards.
This role will be based primarily in our Parsons Green offices. However, as this is a trust-wide role travelling to divisional locations will be necessary.
Working for our organisation
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Detailed job description and main responsibilities
The primary purpose of the Deputy Information Business Partner is to be responsible for managing divisional information needs, ensuring that operational information requirements are understood and delivered by other members of the Information Management, Business Intelligence and BIPA function.
They will lead on waiting list management for the Trust, supporting divisions in ensuring best practice is followed.
The Deputy Information Business Partner will develop reporting tools including the Trust’s information data warehouse portal, and manage key information reporting outputs for internal and external use.
They will provide an information assurance function, by monitoring information use in customer groups and taking responsibility for ensuring that any issues are communicated to line and/or appropriate management for resolution.
They will be responsible for widening the use of information amongst operational divisions, training and encouraging staff so they can use data to actively support themselves in their work on a daily basis. They will be accountable for delivery of activity information requirements, providing advanced information analysis, developing the information use skills of operational/senior managers (for example demand and capacity planning, performance management etc.) and implementing Trust policy on information standards.
Please refer to the attached Job Description for full list of responsibilities
Person specification
Education/Qualification
Essential criteria
- Educated to Bachelor’s degree level in relevant field or equivalent combination of post graduate qualification, courses and experience.
- Extensive knowledge of implementing information infrastructure and reporting suites
- Sound knowledge of NHS business environment, including clinical quality measurement.
- Extensive knowledge of information management gained through experience.
- Understanding of role of data standards in IT systems knowledge of relational database design
- Knowledge of warehouse design and data warehousing principles.
- Understanding of role of data and information standards in BI systems.
- Extensive knowledge of business modelling.
Desirable criteria
- Educated to Master’s degree level in relevant field or equivalent combination of post graduate qualification, courses and experience.
- Health Informatics, Information management or Statistics qualification.
- Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations
- Knowledge of NHS data standards and data definitions and NHS
- IM&T initiatives
Experience
Essential criteria
- Extensive experience of producing management information and adding value to it for all tiers of a complex organisation
- Extensive experience of helping teams prioritise their workloads within a very busy environment
- Experience of undertaking research and conducting Audits
Desirable criteria
- Writing strategy and discussion documents for pan-organisational issues
- Analysing information in a health environment
- Use of wen technology to deliver information
Skills & Knowledge
Essential criteria
- Highly developed negotiation and influencing skills
- Intellectually flexible and creative, challenging current ways of working to produce innovative service plans
- Highly data rational with the ability to use quantitative and qualitative information to stimulate improvement and provide assurance on data integrity
- Ability to communicate clearly and concisely, both written and oral, at all levels, both within the trust and with external stakeholders
- Proven track record of working under pressure to strict deadlines
- Excellent interpersonal skills
- Very high level of numeracy and problem solving
- Strong project management skills
- Advanced architect and developer skills in BI tools in particular Power BI
- Querying and reporting against relational databases, including use of Structured Query Language (SQL) or similar
- Knowledge of warehouse design Data management and reporting experience
- Strong Excel skills
Desirable criteria
- Advanced querying and reporting against large relational database management systems
- Web reporting tools
Key Attributes
Essential criteria
- High level of work organisation, self-motivation and drive for performance
- Resilience and ability to deal with conflicting views and emotional situations
- Engages in constructive debate and participates in evidence based decision making
- The ability to constructively challenge using information
- Builds and maintains constructive relationships based on shared understanding of issues with colleagues, partners and stakeholders
- Ability to manage work across two/three Trust regions and to provide a regular physical presence at local sites.
Documents to download
Further details / informal visits contact
- Name
- Richard Daly
- Job title
- Information Business Partner
- Email address
- [email protected]
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