Job summary
- Main area
- RLH - Security
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 259-6423535GSS
- Employer
- Barts Health NHS Trust
- Employer type
- NHS
- Site
- Royal London Hospital
- Town
- London
- Salary
- £27,948 - £29,468 Per annum inc
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
Employer heading
![Barts Health NHS Trust logo](https://static.trac.jobs/employer-logos/40.png)
Security Officer
Band 3
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
Job overview
The post holder will work as a member of the established security team to provide a security service, to the Trust, that is highly visible, service user focused and professional at all times with the overarching goals of creating a safe and crime free environment for all patients, staff, visitors, and the public
Main duties of the job
- Keyboard skills required
- Occasional moderate lifting
- Frequent requirement for controlled restraint for several short periods
- Patrolling of site and the ability to access all areas of the site regularly
- There is a frequent requirement for light physical effort for several long periods during a shif
- Frequent exposure to distressing or emotional circumstances due to the nature of the role.
- Frequent exposure to difficult customers, service users, often in emotional circumstances
- Frequent exposure to physical/verbal aggression
- Requirement to use Visual Display Unit equipment continuously most days.
- Frequent requirement to work outdoors
- Frequent exposure to unpleasant working conditions
- There is a frequent requirement for light physical effort for several short periods during a shift
- Ability to remain alert and calm throughout the shift
- Have a basic level of problem solving and multi-tasking capability
- Will be frequently interrupted due to the changing nature of the role.
- There is a frequent requirement for concentration where the work pattern is unpredictable
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
Act as the first line emergency response to any given security situation and respond in line with the defined security procedures and protocols.
Effectively control and monitor access to the Trust site and where necessary request and examine documentation and identification to ascertain authenticity to be on site
When required assist in the escorting and removal of individuals from site
Escort Trust staff and visitors to their destination within the Trust’s site
Identify security defects, health and safety, maintenance and cleaning faults or requirements as part of the regular patrol duties and report to the appropriate Trust teams for resolution.
Ensure that all uniform and equipment issued is worn, clean and presentable, at all times, including stab vests, radios and body worn cameras.
Ensure that all documentation, logs, and records are completed appropriately and in line with the defined security procedures and protocols.
At all times carry out the duties of the role in a professional and compassionate manner when interacting with all Trust service users,
Undertake other reasonable security duties as directed by the Site Security Manager or named deputy such as key issuing, intruder alarm activations, bed watches, site evacuations, property escorts and site searches.
Monitor CCTV systems for the site and public areas, both internally and externally, in accordance with legislation and the Trust’s defined security procedures and protocols.
To staff the site control room with the ability to monitor and respond, in line with the dedicated Trust Security procedures, all alarms, access control systems, CCTV cameras and communications systems.
Identifying any faults or issues with any of the systems within the control room
ensuring that all are logged and reported immediately.
Ensure that all security and incident forms, Incident reports, DOR and DATIX reports, and emails are completed in line with the dedicated security protocols.
Receive and secure items of lost property and complete all necessary documentation.
Assist in the production, renewing, reprogramming, and issuing of access control
cards (ID Cards) and peripherals for staff and contractors.
To report to the Site Security manager or named deputy on security and reception issues at the designated hospital site
Build effective working relationships with all hospital departments, other staff and external customers / service users to achieve co-operative working, performance compliance, and a common focus to achieve strategic objectives.
Have good knowledge of the Security and Reception performance indicators and quality standards.
Ensure that all Trust governance policies and followed
Ensure that matters for escalation (risks, issues, changes, incidents) are raised and escalated following the correct governance procedures.
Occasional requirement to cover reception duties, which may require accessing patient records.
The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the postholder.
The post holder might be required to work across the Trust at any time throughout the duration of his/her contract, which may entail travel and working at different hospitals.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications
Essential criteria
- SIA Licence
Desirable criteria
- CCTV Licence
- IOSH Managing Safety
- ECDL (European Computer Driving License)
Experience
Essential criteria
- Working in a multicultural and diverse environment
- Ability to work on own initiative and problem solve operational issues
- Knowledge of Security and reception industry protocols
Knowledge
Essential criteria
- Working knowledge of NHS security procedures and processes
- Working knowledge of electronic security systems
- Basic experience of securing and presenting evidence for internal and external proceedings.
Skills
Essential criteria
- Excellent verbal and written skills
- Good interpersonal skills with an emphasis on service user focused delivery
Other
Essential criteria
- Knowledge of the CRS system.
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Sarfaraz Rasul
- Job title
- Site Security Manager
- Email address
- [email protected]
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